MDR Security Service Provider: Sophos Managed Detection and Response

Sophos MDR is a fully managed 24-7 security service delivered by experts specialized to protect your computers, services, networks, cloud workloads, email accounts and more from advanced cyberattacks.

MDR That Meets You Where You Are

Sophos MDR is customizable with different service tiers and threat response options. Let the Sophos MDR operations team execute full scale incident response, work with you to manage cyberthreats, or notify your internal security operations team any time threats are detected. Our team quickly learns the who, what, and how of an attack. We can respond to threats in minutes with average incident closure time of 38 minutes*.

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Sophos MDR Is Compatible with the Cybersecurity Tools You Already Have

We can provide the technology you need from our award-winning portfolio, or our analysts can leverage your existing cybersecurity technologies to detect and respond to threats. Sophos MDR is compatible with a growing list of security telemetry providers such as Amazon Web Services (AWS), Check Point, CrowdStrike, Darktrace, Fortinet, Google, Microsoft, Okta, Palo Alto Networks, Rapid7, and many others. Telemetry is automatically consolidated, correlated, and prioritized with insights from the Sophos Adaptive Cybersecurity Ecosystem (ACE) and Sophos X-Ops threat intelligence unit.

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Learn How MDR Can Help Your Organization

Managed detection and response (MDR) is a fully-managed, 24/7 service delivered by experts who specialize in detecting and responding to cyberattacks that technology solutions alone cannot prevent. By combining human expertise with protection technologies and advanced machine learning models, MDR analysts can detect, investigate, and neutralize advanced human-led attacks, preventing data breaches and ransomware.

The reality is that technology cannot stop every attack. Today’s well-funded adversaries abuse stolen credentials, security misconfigurations, and legitimate IT tools to bypass defense technologies, and they continually innovate and industrialize their approaches. The only way to reliably detect and neutralize determined attackers is with 24×7 eyes-on-glass delivered by security operations professionals. Providing this round-the-clock expert coverage is unrealistic for most organizations on their own and, as a result, companies are increasingly turning to specialist Managed Detection Response (MDR) providers for support.

What is MDR?

A fully-managed, 24/7 service delivered by experts who specialize in detecting and responding to cyberattacks.

Why MDR?

MDR services provide the expertise for you, enabling organizations to expand their security operations capabilities without expanding their headcount.

MDR Benefits

One of the major advantages of using an MDR provider over in-house only security operations programs is elevated protection against ransomware and other advanced cyber threats.

Security Telemetry

Security telemetry is gathered from across the full IT ecosystem: endpoint, firewall, network, cloud, email, and identity solutions to provide a complete view of your security posture.

MDR Service Providers

An MDR service provider offers a technology stack covering your endpoints, networks, cloud environments, and other areas of your IT infrastructure. MDR providers detect and remediate cyberthreats 24/7/365 while providing threat intelligence services.

MDR, EDR, and XDR

MDR is a managed service that blends EDR (endpoint detection and response) and XDR (extended detection and response) capabilities. The service is managed by an MDR provider that detects and remediates cyberthreats.

Cybersecurity Delivered as a Service

Enabled by Sophos XDR capabilities that provide complete security coverage wherever your data resides, Sophos MDR can:

Detect more threats than security tools can identify on their own

Our tools automatically block 99.98% of threats, which enables our analysts to focus on hunting the most sophisticated attackers that can only be detected and stopped by a highly trained human.

Identify the root cause of threats to prevent future incidents

We proactively take actions and provide recommendations that reduce risk to your organization. Fewer incidents mean less disruption for your IT and security teams, your employees, and your customers.

We take action on your behalf to stop threats from disrupting your business

Our highly-trained team of threat hunters, engineers, ethical hackers, and SOC specialists detect, investigate, and respond to threats in minutes – whether you need full-scale incident response or help making accurate decisions.

Outcome-Focused Security ™

Every threat hunt, investigation, and response results in actionable, decision-driving data that is then used in automation to enhance configurations and detection capabilities. Sophos MDR can help mitigate business risk to help satisfy cyber insurance requirements and improve ROI by leveraging existing cybersecurity technology investments.

Always-On Ransomware and Breach Prevention Services

Sophos MDR’s ransomware and breach preventions services can reassure companies that their employees, networks and data are protected 24/7/365 from costly data breaches and ransomware attacks.

Sophos MDR: Key Capabilities

24/7 Threat Monitoring and Response

We detect and respond to threats before they can compromise your data or cause downtime. Backed by six global security operations centers (SOCs), Sophos MDR provides around-the-clock coverage.

Compatible with Non-Sophos Security Tools

Sophos MDR can integrate telemetry from third-party endpoint, firewall identify, email, and other security technologies as part of Sophos ACE.

Full-Scale Incident Response

When we identify an active threat, the Sophos MDR operations team can execute an extensive set of response actions on your behalf to remotely disrupt, contain and fully-eliminate the adversary.

Weekly and Monthly Reporting

Sophos Central is your single dashboard for real-time alerts, reporting, and management. Weekly and monthly reports provide insights into security investigations, cyberthreats, and your security posture.

Sophos Adaptive Cybersecurity Ecosystem

Sophos ACE automatically prevents malicious activity and enables us to search for weak signals for threats that require human intervention to detect, investigate, and eliminate.

Expert-Led Threat Hunting

Proactive threat hunts performed by highly-trained analysts uncover and rapidly eliminate more threats than security products can detect on their own. The Sophos MDR operations team can also use third-party vendor telemetry to conduct threat hunts and identify attacker behaviors that evaded detection from deployed toolsets.

Direct Call-in Support

Your team has direct call-in access to our Security Operations Center (SOC) to review potential threats and active incidents. The Sophos MDR operations team is available 24/7/365 and backed by support teams across 26 locations worldwide.

Dedicated Incident Response Lead

We provide you with a Dedicated Incident Response Lead who collaborates with your internal team and external partner(s) as soon as we identify an incident and works with you until the incident is resolved.

Root Cause Analysis

Along with providing proactive recommendations to improve your security posture, we perform root cause analysis to identify the underlying issues that led to an incident. We provide prescriptive guidance to address security weaknesses so they cannot be exploited in the future.

Sophos Account Health Check

We continuously review settings and configurations for endpoints managed by Sophos XDR and make sure they are running at peak levels.

Threat Containment

For organizations that chose not to have Sophos MDR perform full-scale incident response, the Sophos MDR operations team can execute the threat containment actions, interrupting the threat and preventing spreads. This reduces workload for internal security operations teams and enables them to rapidly execute remediation actions.

Intelligence Briefings: “Sophos CTU LIVE”

Delivered monthly by Sophos Counter Threat Unit (CTU) researchers, ‘Sophos CTU LIVE’ is a live, informal discussion about prominent and emerging threats available exclusively to Sophos MDR customers.

See why Sophos is the industry leader in MDR Security Services

With over 35 years of experience and over 100 million people using our products around the world. Sophos is the industry’s most comprehensive MDR solution available on the market today. Learn more about Sophos MDR and get a no-obligation quote today.

MDR Guide

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*AV-Test 2021 average score; Sophos Managed Threat Response current performance metrics