Sophos Partner Care

Your 24x7 team dedicated to providing quoting, licensing and general partner account support. Sophos Partner Care is your single point of contact to seamlessly and efficiently resolve all your operational, non-technical questions.

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Contact Sophos Partner Care 

Get in touch for queries on:

Partner portal support

Get in touch if you experience access issues or need help with managing users.

Local web management

Quote support

Receive guided help with pricing inquiries, renewals and opportunity management in the Sophos partner portal as well as support with deal registration and incumbency.


Licensing help

We assist you with managing your customers’ licenses and provide help if you need to activate or transfer an existing license.


Partner account and partner program

Reach out if you’d like to change your company account details, look up your partner tier or have questions on our not-for-resale (NFR) offering including eligibility and license activation.

Configuration review

How to Reach Us

You can reach the team via phone or via the support portal 24/7.

Premium Support

Support Portal

For technical support, the Sophos Support team is ready to help and the Channel Service Center can assist with marketing requests like co-branding sent to