MDR Security Services: Sophos Managed Detection and Response

Stop malicious threats from disrupting your business with 24/7 threat hunting, detection, and response security services.

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Are you under attack?

Sophos Rapid Response provides incredibly fast assistance, identifying and neutralizing active threats against your organization, delivered by an expert team of incident responders.

Sophos Rapid Response

Machine-Accelerated Human Response

Our advanced MDR (Managed Detection and Response) security services fuse machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate more sophisticated and complex threats.



Monitoring Isn’t the Solution.
It’s a Starting Point.

High-Fidelity Detection

Going beyond traditional threat detection, we combine deterministic and machine learning models to spot suspicious behaviors and the tactics, techniques, and procedures used by the most advanced adversaries.


Proactive Defense

Intercept X proactively protects customer environments by combining threat intelligence with newly-discovered Indicators of Compromise (IoC) and Indicators of Attack (IoA) that are identified through analyst-led threat hunts.


Elite Expertise

Our highly-trained team of threat hunters, engineers, ethical hackers, and SOC specialists has your back 24/7, investigating anomalous behavior and responding to threats with speed and precision.


Outcome-Focused Security ™

Every threat hunt, investigation, and response results in actionable, decision-driving data that is then used in automation to enhance configurations and detection capabilities.


Complete Control

You own the decisions. Control how and when potential incidents are escalated, what response actions (if any) you want us to take, and who should be included in communications.


Sophos MDR: Standard Services

24/7 support

24/7 Lead-Driven Threat Hunting

Confirmed malicious artifacts or activity (strong signals) are automatically blocked or terminated, freeing up threat hunters to conduct lead-driven threat hunts. This type of threat hunt involves the aggregation and investigation of causal and adjacent events (weak signals) to discover new Indicators of Attack (IoA) and Indicators of Compromise (IoC) that previously could not be detected.

Unknown threats

Adversarial Detections

Most successful attacks rely on the execution of a process that can appear legitimate to monitoring tools. Using proprietary investigation techniques, our team determines the difference between legitimate behavior and the tactics, techniques, and procedures (TTPs) used by attackers.

Privacy Protection

Security Health Check

Keep your Sophos Central products, beginning with Intercept X Advanced with EDR, operating at peak performance with proactive examinations of your operating conditions and recommended configuration improvements.


Activity Reporting

Summaries of case activities allow for prioritization and communication – so your team knows what threats were detected and what response actions were taken within each reporting period.

Sophos MDR: Advanced Services

Includes all Standard features, plus the following:


24/7 Leadless Threat Hunting

Applying data science, threat intelligence, and the intuition of veteran threat hunters, we combine your company profile, high-value assets, and high-risk users to anticipate attacker behavior and identify new Indicators of Attack (IoA).


Dedicated Threat Response Lead

When an incident is confirmed, a dedicated threat response lead is provided to directly collaborate with your on-premises resources (internal team or external partner) until the active threat is neutralized.

Training and Accreditation

Direct Call-In Support

Your team has direct call-in access to our security operations center (SOC). Our MDR Operations Team is available around the clock and backed by security support teams spanning 26 locations worldwide.


Enhanced Telemetry

Threat investigations are supplemented with telemetry from other Sophos Central products, extending beyond the endpoint to leverage automation and provide a full picture of adversary activities.


Proactive Posture Improvement

Proactively improve your security posture and harden your defenses with prescriptive guidance for addressing configuration and architecture weaknesses that diminish your overall security capabilities.

Unknown threats

Asset Discovery

For both managed and unmanaged assets like IOT devices , we provide valuable insights during impact assessments, threat hunts, as well as part of proactive posture improvement recommendations.