.svg?width=185&quality=80&auto=webp&format=auto&cache=true&immutable=true&cache-control=max-age%3D31536000 "Home"){kind=logo}
.svg?width=13&quality=80&auto=webp&format=auto&cache=true&immutable=true&cache-control=max-age%3D31536000 "Top Navigation - Sign in - Icon")
Privacy
Sophos Sub-processor List
The sub-processors that are relevant to you depend on the Sophos products and services that you use.
| Sub-processor | Location of Processing | Purpose | Relevancy |
|---|---|---|---|
| All Sophos Products* | |||
| Amazon Web Services, Inc** | USA, UK, Ireland, Germany, Canada, Australia, Japan, India, Brazil, UAE, Switzerland | Data centre services, cloud infrastructure services, Generative AI and identity access. | All Sophos Products |
| Atlassian Corporation Limited | Germany, Ireland | Internal requests and project tracking | All Sophos Products |
| Aiven Ltd. [Apache Kafka] | AWS Regions | Cloud infrastructure services | All Sophos Products |
| Fullstory, Inc | USA, Germany | Session replay, product analytics, and digital experience insights. | All Sophos Products |
| Genesys Telecommunications Laboratories, Inc. | Ireland | Cloud Based contact centre system, technical support and call routing. | All Sophos Products |
| Google Cloud EMEA Limited | USA | Cloud infrastructure services, analytics tools | All Sophos Products |
| Logz.io | Germany | Storage of log files, observability | All Sophos Products |
| Raintank Inc, d/b/a Grafana Labs | USA, Ireland, UK | Operational dashboard (metrics) services | All Sophos Products |
| Salesforce Inc. | USA | Customer relationship management services, metrics and technical support services | All Sophos Products |
| SendSafely Inc (B2B) | Ireland, Germany | Technical support helpdesk and filesharing system | All Sophos Products |
| Sierra Technologies Inc | USA | Conversational AI chat bot for customer support | All Sophos Products |
* Certain sub-processors in this section may not yet be supporting Taegis. Please contact [email protected] for further information.
** During the initial account set-up, administrators select their hosting location.
Certain Sophos Products (see ‘Relevancy’ column)
| Sub-processor | Location of Processing | Purpose | Relevancy |
|---|---|---|---|
| Ada Support Inc. | USA, Canada | Technical support and chat bot services. | Sophos Home |
| Akamai Technologies Inc | USA | Content Delivery Network and edge proxy for Sophos software downloads, UI assets, and APIs | Sophos Central | Endpoint and Server Protection |
| Blue Ocean Contact Centres Inc. | Canada | Technical support helpdesk. | Sophos Home |
| Box Inc | Germany / Ireland, France, Canada, Japan, USA, UK, Australia. | Secure storage of forensic data and incident-related files | Advisory Services, Taegis and MDR |
| Cleverbridge GmbH | USA, Germany | Payment support services | Sophos Home |
| Constella Intelligence, Inc. | USA, Germany, Ireland | To detect and alert on compromised credentials and identity threats across the surface, deep, and dark web. | Sophos ITDR|Taegis |
| Echoworx Corporation | Canada | Email encryption services | Sophos Email |
| Google LLC | USA | Data centre services, cloud infrastructure services, analytics tools | Sophos Home |
| Island Technology Inc | USA, UK, Germany, Canada and Australia | Enterprise browser and secure access platform | Sophos Protected Browser |
| Microsoft Corporation | Germany, Netherlands, United States, Sweden | Data centre services, cloud infrastructure services and Generative AI | Sophos Central | Protected Browser|Network Security (ZTNA)|Sophos Email|Sophos XDR|Taegis |
| Reversing Labs | Croatia | Threat intelligence and file analysis. | Sophos XDR|Sophos Intercept X | Intelix |
| Rubrik, Inc. | Microsoft Azure Regions selected by customer | Backup and recovery for Microsoft 365 | Sophos Backup and Recovery for M365|MDR|Sophos Email |
| Sendmarc Inc | Netherlands | DMARC email authentication and domain protection | Sophos DMARC Manager | Sophos Email |
| SendSafely Inc | USA | Technical support helpdesk and filesharing system | Sophos Home |
| Sentry (d/b/a Functional Software, Inc.) | USA | Error reporting and analysis | Network Security (ZTNA)|Sophos Firewall |
| Tenable, Inc. | USA, Ireland, Germany, Canada, Australia, Japan, India, Brazil | Vulnerability Management Services | Sophos Managed Services |
| Zendesk, Inc | USA | Technical support helpdesk | Sophos Home | Taegis |
Advisory Services
Sophos contracts with a number of third-party consulting companies in the course of providing advisory services to customers. These companies augment Sophos’ internal consulting resources to assist Sophos in the provision of services depending on the nature and location of the engagement.
| Sub-processor | Location | Sub-processor | Location |
|---|---|---|---|
| Fenix24, Inc | United States | KLDiscovery OnTrack, LLC | United States |
| SIE Co.,Ltd | Japan | Barrier Cybersecurity (previously Argus Cybersecurity Partners) | United States |
| Benjamin Mosse Consulting Pty Ltd | Australia | Covert Bit Forensics SRA | United States |
| Forvis Mazars Group | United Kingdom | Gray Analytics Inc | United States |
| GRCS INC. | Japan | Happiest Minds Technologies Limited | India |
| Hoodwink Consulting LLC | United States | Miller Jones, Inc. | United States |
| Rule 56 | United States | Stratigos Security LLC | United States |
| Invictus Incident Response B.V. | The Netherlands |
|
|
Sophos Affiliates
Sophos may use one or more Sophos affiliates as sub-processors to deliver products and services to you. The affiliates used may also depend on where you and your users are located. Details of the Sophos affiliates we may use are listed below.
Details of Sophos affiliates are listed here.
Last updated May 2026