Managed Detection and Response (MDR) services
MDR that meets you where you are in your security journey.
Sophos Managed Detection and Response (MDR) Overview
88%
Ransomware attacks occurring outside normal business hours — Sophos provides 24/7 monitoring and response
4.76M
Number of cybersecurity experts needed to fill the workforce gap — Sophos protects you with hundreds of experts
97.5%
MDR users claim 97.5% less on cyber insurance than those that rely on endpoint protection alone
Organizations that have not invested in threat detection and response capabilities are at greater risk from the impact of cyber incidents. The challenge of finding, acquiring and retaining the necessary expertise and tools makes building an adequate internal capability unappealing.
WHY YOU NEED MDR
Fortify your defenses to protect your business from evolving threats
Modern cybersecurity threats demand a solution that delivers powerful detection and response capabilities to achieve your security and business objectives.
Evolving threat landscape
Modern threats are increasingly sophisticated and designed to evade security tools.
Lack of resources
Security personnel are difficult and expensive to find, hire, train, and retain.
Security tool sprawl
Disparate tools cause complexity and produce too much noise and siloed data.
SOPHOS MDR OVERVIEW
What Sophos MDR delivers
No matter where you are in your security journey, our MDR services keep you one step ahead of adversaries. We combine easy-to-use, AI-driven technology with world-class security experts who monitor, prevent, detect, and respond to threats 24/7.
Instant AI-accelerated security operations center (SOC).
Our team of global cybersecurity experts monitors your environment for threats 24/7.
Industry-leading threat researchers constantly discover new threat groups and attack techniques.
Proactive threat hunting uncovers adversary activities and eliminates elusive threats.
Full-scale incident response to fully eliminate adversaries. No caps or extra fees.
Constant updates to threat detection rules and technology integrations ensure you stay protected.
Defer high log storage costs with options for data retention.
Choose from a range of service tiers and threat response modes to meet your needs.
Rapid access to cross-discipline cybersecurity expertise.
ENABLE BROADER VISIBLITY
AI-native cybersecurity platform
Real-world expertise delivered using a world-class platform. Sophos MDR combines security data from multiple technology sources in your environment and brings that together into one centralized AI-native platform, analyzing and prioritizing potential threat signals.
Keep the cybersecurity software you already have and get more ROI from your technology investments now and in the future.
This is a representative sample of our 350+ technology integrations.
AT YOUR SERVICE
Who delivers Sophos MDR
Sophos supports your organization with vast cross-discipline security expertise at every part of your cybersecurity journey
Experts at every turn
Security Analysts
24/7 threat monitoring, investigation, and incident response delivered by highly skilled, experienced analysts.
Threat Researchers
Proactive research of threat actors and adversary activity.
Threat Hunters
Lead-based and hypothesis-driven hunting of threat actor activity.
Incident Responders
Threat mitigation, containment, and remediation of complex cyber incidents, to fully eliminate adversaries and understand root cause.
Detection Engineers
Continuously develop and deploy new detections informed by threat research, incident response, threat hunting, and security testing activities.
Security Automation Engineers
Optimize and scale operations to reduce noise and accelerate response.
MDR SERVICES
Sophos MDR portfolio
Our MDR services reduce your risk, simplify your security approach, maximize your technology investments, and fortify your defenses against adversaries. Sophos MDR offers powerful capabilities, including:
- 24/7 threat monitoring
- Expert-led threat hunting
- Threat containment
- Flexible response modes
- Compatibility with non-Sophos tools
- Unlimited full-scale incident response
- Root cause analysis
- Dedicated incident response lead
- Breach protection warranty
- Tailored threat hunting
- Customized workflows and alerting
- Rapid contact with SOC analysts
With decades of experience and knowledge as a security technology vendor, Sophos has considerable expertise when it comes to how cyberattacks impact and unfold across enterprise infrastructure.
Sophos is the highest-rated and most-reviewed MDR service
In Gartner’s 2024 Voice of the Customer Report for Managed Detection and Response Services published November 2024, Sophos once again had the highest number of reviews among all vendors in the report. Sophos scored a 4.9/5.0 rating based on 342 customer reviews.
Industry-leading MDR
Learn about our 24/7 monitoring, threat hunting, and response capabilities
Flexible service tiers
Our experts can recommend the right MDR service to meet your needs
See why customers choose Sophos
A Leader in the 2024 IDC MarketScape for Worldwide Managed Detection and Response Services
A Gartner Peer Insights Customers’ Choice for Managed Detection and Response
The #1-rated MDR solution in the Spring 2025 G2 Overall Grid® Reports
A Leader in the 2024 Frost Radar report for Global Managed Detection and Response
Customer Success
Already a customer? Find additional information to inspire, grow your knowledge, troubleshoot, and get help.
Frequently asked questions
Why should I deploy MDR - Managed Detection and Response?
Sophos MDR services provide 24/7 monitoring by cybersecurity experts who detect and respond to threats, alert you to suspicious activity, and fully remediate security incidents on your behalf. Using advanced AI threat protection, proactive threat hunting, and in-depth investigations, MDR services ensure fast, comprehensive threat elimination. Sophos MDR services work with your existing tech stack, offering scalable and customizable security as a service. Extend your in-house team or free up your staff to work on business enablement.
What are the benefits of deploying a Sophos MDR service?
The top benefits of deploying an MDR service from Sophos include 24/7 threat detection and response by skilled experts, rapid response to threats with an industry-leading average response time, and proactive threat hunting to detect evasive adversary activities that automated tools miss. Sophos managed services consolidate security technologies to improve ROI from your existing investments, providing immediate action to neutralize threats and safeguard business operations. Managed detection and response services enhance security and reduce the risk of data compromise.
Who should deploy a Sophos Managed Detection and Response (MDR) service?
Sophos Managed Detection and Response services are ideal for organizations of all sizes looking to enhance cybersecurity, especially those lacking a dedicated in-house security operations team or with limited security resources and skills. Businesses needing improved response times to cyber threats, and those aiming to detect advanced threats bypassing traditional tools, benefit greatly. Sophos managed detection and response services maximize ROI from existing cybersecurity investments and provide comprehensive incident response for effective threat management.
What are some common use cases for Sophos MDR services?
Common use cases for Sophos MDR services include 24/7 threat monitoring, allowing IT and security teams to stay ahead of threats. MDR accelerates threat response by reducing the mean time to respond from hours to minutes. For example, if a ransomware attack begins outside of normal business hours, Sophos MDR services can detect and neutralize it quickly, minimizing damage. Our services also detect threats that security tools miss, such as identifying credential theft from phishing attacks. Sophos MDR services consolidate various security technologies, filter redundant alerts, and focus on confirmed threats. They enhance cybersecurity through proactive threat hunting, identifying suspicious activity, and providing immediate incident response. These capabilities ensure comprehensive protection and efficient management of cyber threats.
What are the key features of Sophos MDR services?
Key features of Sophos MDR services include continuous expert-led threat monitoring by Sophos analysts, human-led threat response actions, and industry-leading response times. Proactive threat hunting identifies sophisticated attacker behaviors, while integration with existing cybersecurity technologies enhances visibility, detection and response. Leveraging seven global security operations centers, Sophos MDR services provide comprehensive 24/7 coverage, eliminating noisy alerts and ensuring fast and accurate threat elimination.
As of September 2024, based on 342 reviews.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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Gartner®, Peer Insights™ Voice of the Customer for Managed Detection and Response' Peer Contributors, 28 November 2024