Case Study: Carter Synergy

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Carter Synergy provides refrigeration, heating, ventilation and air conditioning, mechanical and electrical services to the retail sector. As an existing Sophos customer, the company decided to install a Sophos Email Appliance as their existing gateway solution was unreliable, inefficient and uneconomical. Following the installation, uptime has increased to 100%, administration has reduced to a minimum and customer complaints have ceased. Download now

"You get what you pay for. The Sophos ES4000 may not be one of the cheapest appliances on the market but we feel it is certainly the best."
John Askew - Group ICT Manager, Carter Synergy Ltd

Fact file

Sector: Retail services
Location: Birmingham, UK
Environment: 300 users
Solution: Sophos Email Appliance, part of Email Security and Control

Business challenge

  • Carter Synergy needed a UK-based hardware appliance offering full antivirus and anti-spam protection.
  • The appliance needed to back up the company’s call centre, so needed to be stable, reliable, cost-effective, easy to use and include 24-hour monitoring and support.

Technology solution

  • Sophos Email Appliance was installed because it protects the email gateway from spam, viruses, spyware, Trojans and offensive content in both inbound and outbound traffic.

Business results

  • Spam and malware administration has been reduced to a minimum, complaints from end users and customers about email have ceased, and uptime has been restored to 100%.

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Customer quotes

"Sophos has saved us time, resources, and money"
Sam Ghelfi, Raymond James

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