Sophos X-Ops

Preempt | Advisory Services

Sophos Advisory Services offers a comprehensive portfolio of cybersecurity testing, assessment, and incident readiness services. These services help organizations understand their security posture, identify weaknesses, and prepare for cyberattacks – ultimately reducing both organizational and reputational risk. By leveraging red, blue, and purple team exercises, as well as penetration testing, organizations can test their readiness for any attack. When an attack cannot be prevented, our cross-functional expertise enables us to deliver rapid investigation, analysis, and remediation with 24/7/365 Incident Response. The team delivering these services holds the highest accreditations globally, including CIR Enhanced (UK), NSA CIRA (Formerly Offered in the USA), BSI (Germany), and SSS (Japan).

Protect | SophosLabs 

This group is focused on providing proactive protection and detection solutions for the entire Sophos product portfolio based on a deep understanding of the ever-evolving threat landscape. These solutions are available both in-product and in the cloud (SophosLabs Intelix). SophosLabs has been at the core of Sophos products for over 25 years.

Predict | SophosAI

Since 2017, Sophos has been elevating cybersecurity with AI. Deep learning and genAI capabilities are embedded in Sophos products and delivered through the industry's largest, most scalable, open AI platform. SophosLabs and SophosAI are mutually beneficial. SophosLabs has a massive and ever-expanding database of categorized malicious code, executables, URLs, etc., from Sophos products, services, and customer submissions worldwide. Combine that unique training data with the AI skillset of the SophosAI team, and you can see why the 50+ models used by Sophos' products and services provide robust and battle-proven protection.

Detect | MDR

Sophos MDR focuses on the customer and their environment, protecting them against advanced human-led attacks. As a flexible service with various tiers and response modes, Sophos MDR can execute full-scale incident response or collaborate with the customer to manage security incidents with detailed threat notifications and guidance. The team provides proactive recommendations to improve security posture and performs root cause analysis to identify the underlying issues that led to an incident. In addition, they provide prescriptive guidance to address security weaknesses so attackers cannot exploit them in the future. Visibility across a customer's ecosystem is vital in detecting and responding to threats. Sophos offers seamless integration with a broad, open ecosystem of technology partners, including endpoint, firewall, network, identity, email, backup and recovery, and other technologies.

Respond | Incident Response

Sophos Incident Response Services respond to cyberattacks in progress or investigate a suspected breach. Available to organizations large or small. The Incident Response team has seen and stopped it all, from ransomware and advanced persistent threats to insider threats and business email compromise, leveraging its expertise in forensic analysis and threat actor methodologies.

When responding to an active threat, the time interval between the initial indicator of compromise and full threat mitigation must be as brief as possible. Forensic investigations ensure a detailed understanding of how the attack unfolded, helping organizations address root causes and prevent recurrence. Onboarding starts within hours, and most customers are triaged within 48 hours.

Sophos is accredited by the UK National Cyber Security Centre (NCSC) as a Level 2 Certified Incident Response (CIR) service provider and is qualified by the German Federal Office for Information Security as an Advanced Persistent Threat (APT) response service provider.

Curate | Counter Threat Unit

The Counter Threat Unit (CTU) is a team of cyber threat researchers and intelligence specialists focused on tracking, understanding, anticipating, and disrupting malicious activity. By analyzing threat actor behavior, monitoring Hostile State Actor espionage campaigns, tracking eCrime groups, drawing on real-world investigations and telemetry from across the Sophos product lines the CTU identifies meaningful changes in adversary tradecraft and behaviour. Our own intelligence picture is both validated and augmented by relationships with Law Enforcement and National Cyber Authorities. This threat intelligence, “understanding of the threat”, informs customers, the SOC and Sophos staff alike. Inside Xops, this understanding, informs detection, prevention, and strategic decision-making. The CTU’s work helps organizations stay ahead of evolving threats and strengthen their security posture.

Defend | CISO

Sophos' mission is to protect customers from cyber attacks, the CISO teams contributes to this mission by defending Sophos itself.

Attackers have long-tried to bypass security products. More recently security vendors and their products are directly targeted and used as entry points into organisations. The CISO teams mission is to prevent, detect and respond to these attacks. This mission requires us to defend our own infrastructure and services as well as products running directly in customer environments. This starts with threat-modelling and adherence to secure design principles, through assurance activities including code review, penetration testing, red teaming and bug bounties and, finally, product and infrastructure telemetry monitoring and instrumentation for effective detection and response. At Sophos, we recognize that customer trust must be earned and verifiable. That's why we have made transparency a longstanding cornerstone of our security program - ensuring customers can verify our commitment to security through open disclosure of threats, vulnerabilities, and details of our internal security practices on our Trust center.

Inform | X-Ops Comms

The X-Ops Comms team are skilled in taking the data and the research created by the Sophos X-Ops organizations and creating consumable content for people at all levels of understanding. From the in-depth technical discussion of how an attack unfolded to industry presentations and blog articles for the general public to thought leadership pieces explaining the themes and key messages from the data targeted at educating C-Level staff and Board Members.

Guide | Field CISO

The team's mission is to provide executive-level support in various areas of specialization, including regional, vertical, technological, and generalist. They aim to foster collaboration and drive innovation both within and beyond Sophos. The Field CISO team offers comprehensive support through public speaking, internal engagement, customer-executive collaboration, and in an advisory capacity. They also evangelize and adapt the Sophos technology vision across all specializations and beyond, strengthening Sophos' market position and reputation.