More Than 250 Customers Rated Sophos MDR, Making Sophos the Most Reviewed Vendor in the Report

OXFORD, U.K. — August 3, 2023 —

Sophos, a global leader in innovating and delivering cybersecurity as a service, today announced it has been named a Customers’ Choice for Managed Detection and Response (MDR) in the inaugural Gartner® Voice of the Customer Peer Insights™ report. Sophos received an overall customer rating of 4.8/5, based on 261 reviews, as of May 31 2023, with verified customer reviews praising the service.

The report highlights that Sophos was one of the vendors to receive the highest “Willingness to Recommend” score at 97%, and was also named Customers’ Choice for MDR in the Midsize Enterprise segment, which Gartner ranges between $50 million to $1 billion.

“Regardless of their size and target market, organizations are in the cross-hairs of cyberattackers and need constant 24/7 monitoring, threat detection and response as part of their cybersecurity strategy. The overwhelmingly positive response in the new Gartner Peer Insights report is, in our opinion, indiciative of the trust our customers have in us and the quality of our human-led threat detection and response expertise,” said Rob Harrison, vice president of product management at Sophos. “Our customers’ response also demonstrates the value of our MDR service’s unique ability to integrate and manage existing multi-vendor security environments in a range of markets, including larger, mid-market enterprises.”

Select Sophos MDR customer quotes from the report include:

  • “Having Sophos support their own endpoint, firewall, and email security products with their own staff's MDR service has taken our confidence in their critical responses to a new level,” said an IT manager in the manufacturing industry

  • “Stop working so hard. Let Sophos MDR do it,” said a director of IT in the software industry

  • “Knowing we have a team watching our organization 24/7/365 gives comfort,” said a manager of cybersecurity and government, risk and compliance in the manufacturing industry

Sophos MDR is the most widely used MDR offering with more than 17,000 customers across all industries, and is the most reviewed MDR solution on other Gartner Peer Insights and G2 reports. It is the only MDR service that can be delivered across end users’ existing third-party security deployments as well as Sophos offerings. Sophos recently launched Sophos MDR for Microsoft Defender, a fully-managed offering that provides the industry’s most robust threat response capabilities for organizations using Microsoft Security. The solution adds a critical layer of 24/7 protection across the Microsoft Security suite of endpoint, SIEM, identity, cloud, and other solutions to safeguard against data breaches, ransomware and other active adversary cyberattacks.

Vendors placed in the upper-right quadrant meet or exceed both the market average Overall Experience and the market average User Interest and Adoption.

A complimentary copy of the Gartner Peer Insights Voice of the Customer: MDR Services report is available for additional information.

Über Sophos

Sophos ist ein führender Anbieter im Bereich Cybersicherheit und schützt weltweit 600.000 Unternehmen und Organisationen mit einer KI-gestützten Plattform und von Experten bereitgestellten Services. Sophos unterstützt Unternehmen und Organisationen unabhängig von ihrem aktuellen Sicherheitsniveau und entwickelt sich mit ihnen weiter, um Cyberangriffe erfolgreich abzuwehren. Die Lösungen von Sophos kombinieren maschinelles Lernen, Automatisierung und Echtzeit-Bedrohungsinformationen mit der menschlichen Expertise der Sophos X-Ops. So entsteht modernster Schutz mit einer 24/7 aktiven Erkennung, Analyse und Abwehr von Bedrohungen.
Das Sophos-Portfolio beinhaltet branchenührende Managed Detection and Response Services (MDR) sowie umfassende Cybersecurity-Technologien– darunter Schutz für Endpoints, Netzwerke, E-Mails und Cloud-Umgebungen, XDR (Extended Detection and Response), ITDR (Identity Threat Detection and Response) und Next-Gen-SIEM. Ergänzt wird das Angebot durch Beratungs-Services, die Unternehmen und Organisationen helfen, Risiken proaktiv zu reduzieren und schneller zu reagieren – mit umfassender Transparenz und Skalierbarkeit, um Bedrohungen immer einen Schritt voraus zu sein.
Der Vertrieb der Sophos-Lösungen erfolgt über ein globales Partner-Netzwerk, das Managed Service Provider (MSPs), Managed Security Service Provider (MSSPs), Reseller und Distributoren, Marketplace-Integrationen und Cyber Risk Partner umfasst. So können Unternehmen und Organisationen flexibel auf vertrauensvolle Partnerschaften setzen, wenn es um die Sicherheit ihres Geschäfts geht.  Der Hauptsitz von Sophos befindet sich in Oxford, Großbritannien. Weitere Informationen finden Sie unter www.sophos.de.