More Than 250 Customers Rated Sophos MDR, Making Sophos the Most Reviewed Vendor in the Report

OXFORD, U.K. — 八月 3, 2023 —

Sophos, a global leader in innovating and delivering cybersecurity as a service, today announced it has been named a Customers’ Choice for Managed Detection and Response (MDR) in the inaugural Gartner® Voice of the Customer Peer Insights™ report. Sophos received an overall customer rating of 4.8/5, based on 261 reviews, as of May 31 2023, with verified customer reviews praising the service.

The report highlights that Sophos was one of the vendors to receive the highest “Willingness to Recommend” score at 97%, and was also named Customers’ Choice for MDR in the Midsize Enterprise segment, which Gartner ranges between $50 million to $1 billion.

“Regardless of their size and target market, organizations are in the cross-hairs of cyberattackers and need constant 24/7 monitoring, threat detection and response as part of their cybersecurity strategy. The overwhelmingly positive response in the new Gartner Peer Insights report is, in our opinion, indiciative of the trust our customers have in us and the quality of our human-led threat detection and response expertise,” said Rob Harrison, vice president of product management at Sophos. “Our customers’ response also demonstrates the value of our MDR service’s unique ability to integrate and manage existing multi-vendor security environments in a range of markets, including larger, mid-market enterprises.”

Select Sophos MDR customer quotes from the report include:

  • “Having Sophos support their own endpoint, firewall, and email security products with their own staff's MDR service has taken our confidence in their critical responses to a new level,” said an IT manager in the manufacturing industry

  • “Stop working so hard. Let Sophos MDR do it,” said a director of IT in the software industry

  • “Knowing we have a team watching our organization 24/7/365 gives comfort,” said a manager of cybersecurity and government, risk and compliance in the manufacturing industry

Sophos MDR is the most widely used MDR offering with more than 17,000 customers across all industries, and is the most reviewed MDR solution on other Gartner Peer Insights and G2 reports. It is the only MDR service that can be delivered across end users’ existing third-party security deployments as well as Sophos offerings. Sophos recently launched Sophos MDR for Microsoft Defender, a fully-managed offering that provides the industry’s most robust threat response capabilities for organizations using Microsoft Security. The solution adds a critical layer of 24/7 protection across the Microsoft Security suite of endpoint, SIEM, identity, cloud, and other solutions to safeguard against data breaches, ransomware and other active adversary cyberattacks.

Vendors placed in the upper-right quadrant meet or exceed both the market average Overall Experience and the market average User Interest and Adoption.

A complimentary copy of the Gartner Peer Insights Voice of the Customer: MDR Services report is available for additional information.

关于 Sophos

Sophos 是全球领先的网络安全公司,凭借其人工智能驱动的平台和专家主导的服务,保护着全球 60 万家组织的安全。Sophos 根据各组织在不同安全成熟度的各式各样的需求提供支持,并与其共同成长,携手应对日益严峻的网络攻击。其解决方案结合机器学习、自动化、实时威胁情报以及来自 Sophos X-Ops 的前线真人专家的专业知识,提供 24/7 全天候高级威胁监控、侦测与响应服务。
Sophos 提供行业领先的托管式侦测与响应 (MDR) 服务,同时配备一整套全面的网络安全技术组合,包括端点、网络、电子邮件和云安全、扩展式侦测与响应 (XDR)、身份辨识威胁侦测与响应 (ITDR),以及下一代 SIEM。结合专家咨询服务,这些能力帮助组织主动降低风险,并更迅速地响应,提供力求在不断变化的威胁面前保持领先所需的可见性和可扩展性。
Sophos 通过全球合作伙伴生态系统进入市场,包括托管式服务提供商 (MSPs)、托管式安全服务提供商 (MSSPs)、经销商、分销商、市场集成商以及网络风险合作伙伴,为组织提供灵活的选择,使其能够在保护业务安全的同时建立值得信赖的合作关系。  Sophos 总部位于英国牛津。如欲了解更多信息,请访问 www.sophos.cn。