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Privacy
Sub-processor List
The sub-processors that are relevant to you depend on the Sophos products and services that you use.
| Sub-processor | Location of Processing | Purpose | Relevancy |
|---|---|---|---|
| ALL Sophos Products | |||
| Amazon Web Services, Inc* | USA, UK, Ireland, Germany, Canada, Australia, Japan, India, Brazil, UAE (effective Q4 CY'25), Switzerland (effective Q1 CY'26). | Data centre services, cloud infrastructure services and Generative AI | All Sophos Products |
| Atlassian Corporation Limited | Germany, Ireland | Internal requests and project tracking | All Sophos Products |
| ChurnZero Inc. | Ireland | Customer success platform | All Sophos products |
| Foundever Operating Corporation Limited | Brazil, Argentina | Technical support helpdesk (following customer approval for Spanish-speaking support) | All Sophos Products |
| Fullstory, Inc | USA | Session replay, product analytics, and digital experience insights. | All Sophos Products |
| Genesys Telecommunications Laboratories, Inc. | Ireland, USA | Cloud Based contact centre system, technical support, marketing to route inbound calls. | All Sophos Products |
| GoTo Technologies USA, LLC. | USA | Remote access capabilities for Technical Support | All Sophos Products |
| Salesforce | USA | Customer relationship management services and technical support services | All Sophos Products |
| SendSafely Inc B2B | Ireland, Germany | Uploading files | All Sophos Products |
| Whatfix Private Limited (Formally Quicko Technosoft Labs Private Limited) | USA | Tips for the user in the web interface | All Sophos Products |
| Certain Sophos Products (see ‘Relevancy’ column) | |||
| Ada Support Inc. | USA, Canada | Technical support and chat bot services. | Sophos Home |
| Aiven Ltd. (Apache Kafka) | AWS Regions | Cloud infrastructure services | Sophos Central|Network Security (ZTNA)|Sophos Email & Phish Threat |
| Blue Ocean Contact Centres Inc. | Canada | Technical support helpdesk | Sophos Home |
| Box Inc. | Germany / Ireland, France, Canada, Japan, USA, UK, Australia. | Secure storage of forensic data and incident-related files | Consulting Services|Sophos Managed Detection and Response (MDR) |
| Chronicle Security Ireland Limited (subsidiary of Google LLC) | USA, Ireland | Threat detection and analysis services. | SophosLabs Intelix |
| Cleverbridge GmbH | USA, Germany | Payment support services | Sophos Home |
| Constella Intelligence, Inc. | USA, Germany, Ireland (by October) | To detect and alert on compromised credentials and identity threats across the surface, deep, and dark web. | Sophos ITDR |
| Echoworx Corporation | Canada | Email encryption services | Sophos Email & Phish Threat |
| Google Cloud EMEA Limited | USA | Cloud infrastructure services, analytics tools | Network Security (ZTNA)|Sophos Email & Phish Threat|Sophos Intercept X |
| Google LLC | USA | Data center services, cloud infrastructure services, analytics tools | Sophos Home |
| GoTo Technologies USA, LLC | UK, USA, Australia, Brazil, Germany, India, Singapore | Remote access capabilities for technical support | Sophos Home |
| Logz.io | Germany | Storage of log files | Sophos Data Lake|Sophos Central |
| McAfee LLC | USA | Storage | UTM if customer selects local storage |
| Miller Jones, Inc. | Canada | Advisory Services Support | Advisory Services |
| Microsoft Corporation | Germany, Netherlands, United States | Data centre services, cloud infrastructure services and Generative AI | Network Security (ZTNA)|Sophos Email & Phish Threat|Sophos XDR |
| Raintank Inc, d/b/a Grafana Labs | USA, Sweden | Operational dashboard (metrics) services | Sophos Central|Network Security (ZTNA) |
| ReversingLabs | Croatia | Threat intelligence and file analysis. | Sophos XDR|Sophos Intercept X |
| Sendmarc Inc | AWS and Microsoft Regions | DMARC email authentication and domain protection | Sophos Email & Phish Threat|Sophos Central Email |
| SendSafely Inc | USA, Ireland | Technical support helpdesk and filesharing system | Sophos Home |
| Sentry (d/b/a Functional Software, Inc.) | USA | Error reporting and analysis | Network Security (ZTNA)|Sophos Firewall Product |
| Tenable, Inc. | USA, Ireland, Germany, Canada, Australia, Japan, India, Brazil | Vulnerability Management Services | Sophos Managed Services |
| UserSnap GmbH | USA, Austria | Customer feedback software | Network Security (ZTNA)|Sophos Central |
| Zendesk, Inc | Sophos Home: United States Hitman Pro: Ireland | Technical support helpdesk | Hitman Pro|Sophos Home |