Only 26% of Surveyed Organizations Stopped Cybercriminals from Encrypting Their Data in a Ransomware Attack

This Is the Lowest Rate of Disruption in 3 Years   

Recovery Costs Are Four Times Higher for Those That Pay the Ransom

OXFORD, U.K. — 十一月 7, 2023 —

Sophos, a global leader in innovating and delivering cybersecurity as a service, today shared findings from its sector survey report, “The State of Ransomware in Retail 2023,” which found that only 26% of retail organizations this past year were able to disrupt a ransomware attack before their data was encrypted. This is a three-year low for the sector—a decline from 34% in 2021 and 28% in 2022—suggesting the sector is increasingly unable to halt ransomware attacks already in progress. 

"Retailers are losing ground in the battle against ransomware. Ransomware criminals have been encrypting increasingly greater percentages of their retail victims in the last 3 years, as evidenced by the steadily declining rate of retailers stopping cybercriminal attacks in progress. Retailers must up their defensive game by setting up security that detects and responds to intrusions earlier in the attack chain,” said Chester Wisniewski, director, global field CTO, Sophos.

In addition, the report found that, for those retail organizations that paid the ransom, their median recovery costs (not including the ransom payment) were four times the recovery costs of those that used backups to recover their data ($3,000,000 versus $750,000). 

“Forty-three percent of retail victims paid the ransom according to our survey respondents, yet the median recovery cost to victims who paid the ransom was four times the cost to those who used backups and other recovery methods. There are no shortcuts in these situations and rebuilding systems is almost always required. It's better to deprive the criminals of their spoils and build back better,” said Wisniewski. 

Additional key findings from the report include:

  • In line with a broader, cross-sector trend, the retail sector experienced its highest rate of encryption over the past three years, with 71% of those organizations targeted by ransomware stating that attackers successfully encrypted their data
  • The percentage of retail organizations attacked by ransomware declined from 77% last year to 69% this year
  • The percentage of retail organizations that recovered in less than a day decreased from 15% to 9% this year, while the percentage of retail organizations that took more than a month to recover increased from 17% to 21%

Sophos recommends the following best practices to help defend against ransomware and other cyberattacks:

  • Strengthen defensive shields with: 
    • Security tools that defend against the most common attack vectors, including endpoint protection with strong anti-ransomware and anti-exploit capabilities 
    • Zero Trust Network Access (ZTNA) to thwart the abuse of compromised credentials 
    • Adaptive technologies that respond automatically to attacks, disrupting adversaries and buying defenders time to respond 
    • 24/7 threat detection, investigation and response, whether delivered in-house or by a specialized Managed Detection and Response (MDR) provider 
  • Optimize attack preparation, including regularly backing up, practicing recovering data from backups and maintaining an up-to-date incident response plan 
  • Maintain security hygiene, including timely patching and regularly reviewing security tool configurations

To learn more about the State of Ransomware in Retail 2023, download the full report from Sophos.com.

The State of Ransomware 2023 survey polled 3,000 IT/cybersecurity leaders in organizations with between 100 and 5,000 employees, including 355 from the retail sector, across 14 countries in the Americas, EMEA and Asia Pacific.

关于 Sophos

Sophos 是先进网络安全解决方案的全球领导者和创新者,包括托管式侦测与响应 (MDR) 和事件响应服务,各种端点、网络、电子邮件和云安全技术,帮助企业防御网络攻击。作为最大的纯网络安全供应商之一,Sophos 帮助全球超过 500,000 家企业和超过 1 亿用户抵御主动攻击对手、勒索软件、网络钓鱼、恶意软件等。Sophos 的服务和产品通过 Sophos Central 云管理控制台连接,并得到内部跨领域威胁情报部门 Sophos X-Ops 的支持。Sophos X-Ops 情报优化整个 Sophos Adaptive Cybersecurity Ecosystem 自适应网络安全生态体系,包括一个中央数据湖,为客户、合作伙伴、开发人员和其他网络安全与信息技术供应商提供一组丰富的开放 API。Sophos 为需要全托管并即使可用的安全解决方案的企业提供网络安全即服务,客户还可以直接利用 Sophos 的安全运行平台管理其网络安全,或者采用混合方法,为内部团队补充 Sophos 服务(包括威胁追踪与修复)。Sophos 通过世界各地的经销商合作伙伴和托管服务供应商 (MSP) 销售。Sophos 总部位于英国牛津。如欲了解更多信息,请访问 www.sophos.com.