Grupo NGO gains 24/7 security visibility without expanding its IT team

Grupo NGO is a diversified business group based in Asunción, Paraguay, with operations across appliance import and distribution, retail, livestock farming, real estate, and hospitality. 

As Grupo NGO grew, its IT environment became more complex—creating new vulnerabilities and increasing the risk of a costly cyberattack.

All security monitoring fell to one person, without a dedicated SOC or after-hours coverage — leaving the organization exposed when it mattered most.

With attacks growing more frequent and sophisticated, the absence of 24/7 visibility left Grupo NGO vulnerable to threats that could disrupt operations overnight.

When security becomes reactive

Without round-the-clock monitoring, threats could linger unnoticed overnight or on weekends — raising the risk of costly downtime. The IT team was stuck in reactive mode, never certain if they were catching issues before they escalated.

The growing risk stretched internal resources thin and left leadership questioning whether the organization could withstand a serious attack.

A clear goal for continuous protection

Grupo NGO needed a way to secure its digital assets 24/7—without hiring more staff or building a SOC from the ground up. The objective was to centralize security visibility, improve detection and response, and rely on a trusted partner to reduce overall exposure to cyber threats.

Always-on security with Sophos MDR

To achieve this, Grupo NGO implemented Sophos Managed Detection and Response (MDR) Complete alongside Intercept X Advanced with XDR.

With Sophos MDR, the organization was able to:

• Hand off 24/7 monitoring and threat response to Sophos security experts.
• Centralize endpoint and server protection through Sophos Central.
• Strengthen proactive detection and response across its environment.

This approach delivered enterprise-grade security coverage without increasing internal headcount or operational complexity.

Reduced risk and greater peace of mind

Since deploying Sophos MDR, Grupo NGO has maintained uninterrupted operations and strengthened its security posture — giving leadership confidence that threats are stopped before they can disrupt business.

While direct ROI has not yet been formally measured, the impact is clear. Operational risk has been reduced, and both IT teams and leadership now have confidence that their environment is monitored in real time by a dedicated team of security specialists.

Grupo NGO’s experience mirrors a common challenge: security demands that outpace internal resources. Sophos MDR closes that gap with 24/7 monitoring, expert-led response, and centralized visibility — helping organizations stay secure without overburdening their teams. Learn more about how Sophos MDR can protect your business today.

Discover how Sophos Managed Detection and Response helps organizations achieve 24/7 protection without added complexity at sophos.com/mdr