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Current major threats
Details of current major threats are listed in the Threat Center
Customer Resource Centers
Small Business Solutions
Sophos Anti-Virus, Computer Security and Security Suite for small businesses.
Astaro,
Sophos Network Security
For more information about Astaro products, visit Astaro.com/support.
Additional Resources
Sophos Malware Remediation Tool (SMaRT)
Provides a detailed process for cleaning up malware infections on Windows 2000 and above. Details in the knowledgebase article.
Most popular support articles
- What's new in Sophos Endpoint Security and Control 10?
- Recommended on-access scanning settings for 10.x
- Sophos Licensing changes
- Customer checklist : what information will you be asked for when you contact technical support?
- Console 5.x: Prerequisite checks performed by the Sophos Enterprise Console 5.x installer and what they mean
- Sophos Anti-Virus for Windows 2000+: authorizing suspicious items
- How to configure a GPO to ensure that you can protect and manage computers with endpoint software
- Sophos Anti-Virus: managing the detection of suspicious files and behavior
- How to submit samples to Sophos
- How to use the DataBackRestore.exe program to backup and restore your management server's data and configuration
- Threat identity (IDE) files: overview
'How do I' articles for...
Vulnerabilities
Product advisories
- 6 February 2012 - Talpa Binary Packs for some supported kernels unavailable in SAV for Linux 7.5.2.1
- 2 February 2012 - Release of Endpoint Security v. 10.0.2
- 20 January 2012 - Sophos Web Appliance 3.6.2 Upgrade causing proxy availability issues

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