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Most popular support articles
- Sophos SafeGuard Disk Encryption (all articles)
- Current major threats: Conficker, Virtumundo
- Sophos Anti-Virus for Windows 2000+: removing W32/Confick and Mal/Conficker
- Sophos Anti-Virus for Windows 2000+: authorizing suspicious items
- Enterprise Console: removing viruses
- Sophos Anti-Virus for Windows 2000+: removing Troj/Virtum-Gen (Virtumundo)
- Sophos Anti-Virus: managing the detection of suspicious files and behavior
- How to submit samples to Sophos
- Removing malicious files with SAV32CLI
- Customer checklist : what information will you be asked for when you contact technical support?
- Threat identity (IDE) files: overview
Vulnerabilities New
Product advisories
- 15 June 2009 - Malformed CAB archive vulnerability reported in Sophos products that use the Sophos detection engine
- 14 May 2009 - Sophos Anti-Virus for Mac OS X - email alerts do not work on Mac OS X version 10.5.7
- 30 January 2009 - The Sophos enterprise and small business updates to be released 26 February 2009 will require a reboot

