Sophos Partner Care
Your 24x7 team dedicated to providing quoting, licensing and general partner account support. Sophos Partner Care is your single point of contact to seamlessly and efficiently resolve all your operational, non-technical questions.
Contact Sophos Partner Care
Get in touch for queries on:
Partner portal support
Get in touch if you experience access issues or need help with managing users.
Quote support
Receive guided help with pricing inquiries, renewals and opportunity management in the Sophos partner portal as well as support with deal registration and incumbency.
Licensing help
We assist you with managing your customers’ licenses and provide help if you need to activate or transfer an existing license.
Partner account and partner program
Reach out if you’d like to change your company account details, look up your partner tier or have questions on our not-for-resale (NFR) offering including eligibility and license activation.
How to Reach Us
You can reach the team via phone or via the support portal 24/7.
For technical support, the Sophos Support team is ready to help and the Channel Service Center can assist with marketing requests like co-branding sent to csc@sophos.com.