Known limitations with data control

  • Article ID: 63016
  • Rating:
  • 7 customers rated this article 3.1 out of 6
  • Updated: 20 Dec 2013

Some content or actions within the applications that are supported by data control,
(i.e. Sophos data loss prevention functionality - DLP) cannot be scanned. This article contains the most recent list of them.

Applies to the following Sophos product(s) and version(s)

Sophos Endpoint Security and Control

Application Scanned Not scanned
Web browsers
  • File uploads
  • Webmail attachments
  • Microsoft SharePoint uploads
  • Webmail message content
  • Blog entries
  • File downloads
    (however, in a small number of cases, file downloads may be scanned)
Email clients
  • Email attachments
  • Email message content
  • Forwarded attachments
  • Attachments made using the 'Send' email option within applications (e.g. Windows Explorer and Microsoft Office)
  • Attachments using the 'Email this file' option within Windows Explorer
  • Attachments copied from one email to another email
  • Saved attachments
    (however, in a small number of cases, files may be scanned when saved)
Instant Messaging (IM) clients
  • File transfers
    (note: scans may occur twice on the sender's computer: once when the file is sent and another when the file is accepted by the recipient)
  • IM message content
  • Sent files

Related information

If you need more information or guidance, then please contact technical support.

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