PureMessage for Microsoft Exchange: you cannot open a web digest web page and an error is displayed

  • Article ID: 43893
  • Rating:
  • 5 customers rated this article 1.6 out of 6
  • Updated: 28 Aug 2008

When you try to open a web digest web page on a Windows 2008 Small Business Server system, you see the error:

A server-side error has occurred
Error: Failed to create object (SavexWebAgent.QuarDigestProxy)
Code: -2147024891 (0x80070005)
Description: 006~ASP 0178~Server.CreateObject Access Error~The call to Server.CreateObject failed while checking permissions. Access is denied to this object.

Sophos product and version
PureMessage for Microsoft Exchange, version 3.0.2

Operating system
Windows 2008

What to do

Use one of the following options as a workaround for this issue:

  • Run Internet Explorer as an administrator
  • Use a different browser (e.g. Firefox)
  • Add the server to the list of trusted hosts in Internet Explorer
  • Access the site from another computer. 

If you need more information or guidance, then please contact technical support.

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