PureMessage for Microsoft Exchange: backups slow down when you run ReportDataDumpTask

  • Article ID: 40254
  • Updated: 29 Oct 2008

In PureMessage for Microsoft Exchange, version 3.0.x, running the scheduled task, Sophos-PureMessage-ReportDataDumpTask  whilst running Backup Exec, or any other backup software, can cause the backups to take longer than anticipated.

Sophos product and version
PureMessage for Microsoft Exchange, version 3.0.x

Technical information

  • This Scheduled task writes information to the database to make it available to run reports against, from the PureMessage Console.
  • This task writes information to the database once per minute by default, but can be changed for convenience.
  • You need to be aware that if you change the frequency of the scheduled task and run a report, then the information may be out of date by the frequency of the task.

What to do

To change the frequency:

  • In Task scheduler, right-click the Sophos-PureMessage-ReportDataDumpTask and select properties.
  • Select the schedule tab and change the frequency here.

If you need more information or guidance, then please contact technical support.

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