Download of products from server Sophos skipped due to minimum interval restriction

  • Article ID: 39126
  • Rating:
  • 6 customers rated this article 2.5 out of 6
  • Updated: 10 Nov 2015

Issue

The following message is logged to the AutoUpdate log file alc.log:

Download of products from server Sophos skipped due to minimum interval restriction.

Note: this restriction does not apply to user initiated updates.

First seen in
Sophos Anti-Virus for Windows 2000+

Cause

Sophos AutoUpdate is configured to update directly from Sophos and the scheduled update frequency is set to less than 60 minutes.

What to do

No action is required, however to prevent this log message you can increase the scheduled interval to 60 minutes or greater.

 
If you need more information or guidance, then please contact technical support.

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