During upgrade or installation of Sophos Anti-Virus, the following error is seen when you check in ALC.LOG file:
Installation of SAVXP could not continue because of a product with the same function is already installed
First seen in
Sophos Anti-Virus for Windows 2000+
Our installer has detected a product with similar functionality to the one you are trying to installer. The installation has been stopped because as a precaution - see article 13814 for more information.
What To Do
- Using Windows Explorer browse to the folder:
- Locate the file called 'Sophos Anti-Virus Competitor List.txt'. If you cannot find this file in this location, then run a Windows search for this file.
- Within this text file look for Uninstall Registry Key and Product Name. If you no longer need this product uninstall it from your computer, using 'Add/Remove Programs'.
If you do still require the product, or if it is not listed in 'Add/Remove Programs', contact Sophos Technical Support for further advice.