SafeGuard Enterprise (SGN) / Easy (SGE) version 6.10 and 7.0 do not support Windows XP and Windows Vista but I need to protect these platforms in my environment as well.
First seen in
SafeGuard Management Center / Local Policy Editor 7.0
SafeGuard Management Center / Local Policy Editor 6.10.0
SafeGuard Easy 7.0
SafeGuard Easy 6.10.0
SafeGuard Device Encryption 7.0
SafeGuard Device Encryption 6.10.0
Windows XP SP3, Windows Vista SP2
The SafeGuard Device Encryption Client as of version 6.10 cannot be installed on Windows XP and Windows Vista. However a SafeGuard 6.10 or 7.0 backend can still manage clients running 6.0x.
What To Do
Even though the SGN/SGE 6.10/7.0 Client cannot be installed on Windows XP or Windows Vista Operating Systems, these clients can still be secured by installing SafeGuard Device Encryption 6.0. Depending on if you already have an existing environment or start from scratch proceed as described below.
Existing SafeGuard Environments that started with versions prior to 6.10
- Keep installing SafeGuard version 6.00.1 on clients running Windows XP or Vista
- Install SafeGuard version 6.10/7.0 on clients running Windows 7, 8 or 8.1
New SafeGuard Environments starting with SafeGuard 6.10 or 7.0
In the SafeGuard Management Center Wizard, during the creation of the Company Certificate you have to choose SHA1 as algorithm instead of SHA256 (default), otherwise it won't be possible to manage clients which are not running at least version 6.10.
- Install SafeGuard version 6.00.1 on clients running Windows XP or Vista (the required client packages can be obtained downloading the sgn_601_update_sfx package from sophos.com)
- Install SafeGuard version 6.10/7.0 on client running Windows 7, 8 or 8.1