AVRemove.log file shows an error 'GetTimeDateStr'

  • Article ID: 119444
  • Updated: 19 Jul 2013


In the AVRemove.log file you see the following error mentioning 'GetTimeDateStr':

Sophos Anti-Virus software detector - Version
Copyright (C) 2003-2008 Sophos Limited. All rights reserved.
Traceback (most recent call last):
File "AVRemoveW.py", line 12, in ?
File "CompetitorRemoval\AVDetectRemove.pyo", line 262, in avDetectRemove
File "CompetitorRemoval\LogHelper.pyo", line 54, in FAILURE
File "CompetitorRemoval\LogHelper.pyo", line 58, in GetTimeDateStr
ValueError: (22, 'Invalid argument')

First seen in
Sophos Anti-Virus for Windows 2000+ 10.2.7


The computer's date and time settings are incorrect.

What To Do

Check the computer's date and time settings are correct.  Generally they should be synchronized with the domain controller or main network server.

If you need more information or guidance, then please contact technical support.

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