Obtaining a Sophos Mobile Control advanced license key

  • Article ID: 119041
  • Updated: 30 Mar 2016

The Sophos Mobile Control "Advanced license" is an optional Sophos Mobile Control module. If you did not purchase an advanced license, this knowledgebase article is not required.

With an "Advanced license" you are able to manage the apps Sophos Mobile Security for Android, Sophos Secure Workspace and as of Sophos Mobile Control 6.0 the Sophos Container consisting of Sophos Secure Email and Sophos Secure Workspace. 

For managing these applications from Sophos Mobile Control, an advanced license needs to be available and activated in the Sophos Mobile Control web console.

The Sophos Mobile Control advanced license key can be found under the product component of SMC under your Sophos License Schedule.
It is shown as "Mobile Control Module" within the provided License Schedule.

If this is not the case please follow the steps under "What to do".

Known to apply to the following Sophos product(s) and version(s)
Sophos Mobile Control

What To Do

  1. Contact your local region Customer Care team, if no contact details are available please contact Sophos Sales via http://www.sophos.com/en-us/about-us/contact-us.aspx
  2. Provide the license number relating to your Sophos product that is affected, this can be found on your Sophos License Schedule
  3. We will check our systems to ensure that a Sophos Mobile Security - Enterprise key has not already been generated, or generate a new key for you.

 

 

 
If you need more information or guidance, then please contact technical support.

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