SafeGuard LAN Crypt Client: Encryption rules containing a path to public user data fail

  • Article ID: 118897
  • Updated: 10 Dec 2015

When you apply encryption rules that point to the path of public user files, e.g. C:\users\public\public documents\*.* the files do not become encrypted. 

First seen in

SafeGuard LAN Crypt Client for PC


The name "Public Documents" is displayed (and also translated) by Windows Explorer and by file opening dialogs. However, "Public Documents" is not its true name, it is actually the "Documents" folder. The same applies to the folder called "My Documents", which is also the "Documents" folder.

Note: If you select "Public Documents" from the browse button, the correct folder name is taken.

What To Do

In general, it is better to use the well known folder (special folder) names and IDs, e.g. <Common Documents> and <0x002e>\*.* This also takes in to account factors such as the location being moved to a different path.

An encryption rule containing c:\users\public will also work correctly.

The following Microsoft article provides further information:

If you need more information or guidance, then please contact technical support.

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