This article lists devices which are not usable together with Sophos Mobile Control along with the reasons for the incompatibility.
Applies to the following Sophos product(s) and version(s)
Sophos Mobile Control
Note: Most times the incompatibility is due to a customization of the operating system by the device vendor or provider
|Device ||Provider ||Problem description |
|HTC Vivid ||AT&T ||The device does not show the device administrator settings. Activating the device admin is possible once the SMC app asks for it. |
Afterwards, it is not possible to deactivate the device admin again. A manual uninstall is not possible.
In addition, the 'Allow unknown sources' settings disappears once a device admin is activated.
HTC and AT&T have confirmed that this is a known issue with the device which will probably not be fixed.