Installation of SafeGuard Encryption Client stops with Error 5009

  • Article ID: 118203
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  • Updated: 20 Oct 2014


Installation of the SafeGuard Encryption Client stops with message

Error 5009 - "Dynamic disks or GPT disks are used on this machine. This hard disk configuration is not supported by SafeGuard Enterprise!"

although the partition is neither a dynamic or GPT disk.


Some vendors deliver new computers with a 100 MB EFI-Systempartition with a GUID partition table (GPT). 

What To Do

Sophos SafeGuard Encryption can only be installed on MBR initialized systems.

If you need more information or guidance, then please contact technical support.

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