How to circumvent the Pre-Installation checks of Sophos Mobile Control

  • Article ID: 117995
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  • Updated: 04 Jan 2016

This article describes how to circumvent the Pre-Installation checks, thereby allowing the installation of the Sophos Mobile Control server in circumstances where the pre-conditions are not met.

Important: If you install Sophos Mobile Control server without fulfilling all pre-conditions, the server may not work as expected!

Known to apply to the following Sophos product(s) and version(s)
Sophos Mobile Control

What To Do

  1. Open the command line
  2. Navigate to the location where the setup.exe is located.
  3. Run setup.exe /ignorecheckresults

Setup will now start and will still check if all pre-conditions are met. However, you can proceed with the installation even if the check fails.


If you need more information or guidance, then please contact technical support.

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