How to pre-select or hide the Customer name at Self Service Logon on Sophos Mobile Control

  • Article ID: 117744
  • Updated: 30 Mar 2016

If you have only one customer configured on Sophos Mobile Control (SMC), you can either pre-select or hide the customer field so users do not have to enter it.

Known to apply to the following Sophos product(s) and version(s)
Sophos Mobile Control 6.0
Sophos Mobile Control 5.1
Sophos Mobile Control 5.0
Sophos Mobile Control 4.0

What To Do

To pre-select the SMC customer for the Self Service Portal (SSP) follow the steps below.

  1. Connect to the Sophos Mobile Control web console
  2. Log in with a super administrator account.
  3. Go to "Setup | Self Service Portal" (for SMC 4 "Settings | Self Service Portal"
  4. Within the "Configuration" tab the "Login customer preselection" exists
  5. To pre-select the customer at Self Service Login:
    • Select "Default customer" and choose the customer name from the drop down box
    • To hide the customer field, clear the checkbox "visible and editable"
  6. Save the changes

After saving the configuration it is immediately applied to the Self Service Portal.

If you need more information or guidance, then please contact technical support.

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