Sophos Mobile Control licence expired

  • Article ID: 117529
  • Updated: 27 Aug 2015

Issue

My Sophos Mobile Control license file expires in a few days. What happens if I do not have it replaced in time?

First seen in
Sophos Mobile Control

What To Do

If the license file of Sophos Mobile Control expired these things are not possible anymore.

  1. Adding new devices to the Sophos Mobile Control web management via Self Service Portal or manually is not possible.
  2. Processing tasks will remain in the "Accepted" state.
  3. SMS to already registered devices can not be send out anymore. (Sophos Mobile Control 4 and lower)

After updating your license all things above should work again.

 
If you need more information or guidance, then please contact technical support.

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