SafeGuard LAN Crypt Administration: Oracle 11g: "Enable Closing Cursors" needed to avoid "Maximum open cursors exceeded

  • Article ID: 117288
  • Updated: 04 Apr 2016

A large directory structure has been created. (Oracle 11g) When trying to display the structure in SGLC Administration the following errors are shown:

ORA-00604: error occurred at recursive SQL level 1

ORA-01000: maximum open cursors exceeded

Known to apply to the following Sophos product(s) and version(s)
SafeGuard LAN Crypt Administration 

What To Do

Please try one of the following options:

  • Increase the Oracle setting OPEN_CURSORS. This has to be done on the database server.
  • In "Oracle ODBC Driver Configuration", turn on "Enable Closing Cursors" to prevent the error messages.


If you need more information or guidance, then please contact technical support.

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