After excluding a volume mount point from the Sophos Anti-Virus on-access scanner it is still scanned.
First seen in
Sophos Anti-Virus for Windows 2000+ 9.0.5
Sophos Anti-Virus scans the mount point using the Win32 Device Namespace but the exclusion has been added as a Win32 File Namespace.
What To Do
Upgrade your version of Sophos Anti-Virus
Upgrade to Sophos Anti-Virus version 10.3.13 or above, this allows you to exclude volume mount points correctly using a 'folder' type exclusion.
Exclude the volume mount point using the Device Namespace
To exclude a volume mount point C:\MOUNT\:
- Open a command prompt with administrative privileges and type the below command
- Locate the below entry in the output:
- Add a folder exclusion for:
Note: The exclusion path is a Win32 Device Namespace, the '?' has to be replaced with a '. ' in order to convert the path from File to Device Namespace.
For more information on Win32 Namespaces see Naming Files, Paths, and Namespaces