Error 500.21 when browsing the SGNSRV web site

  • Article ID: 117002
  • Rating:
  • 5 customers rated this article 5.8 out of 6
  • Updated: 17 Nov 2015


When you browse the SafeGuard Server web site, you receive the error:

HTTP Error 500.21 - Internal Server Error
Handler "WebServiceHandlerFactory-Integrated" has a bad module "ManagedPipelineHandler

First seen in
SafeGuard Enterprise Server 6.0

What To Do

On the server hosting the SafeGuard Enterprise Server, use the Microsoft Framework application aspnet_regiis.exe with the "-i" property to install ASP.NET 4 and update existing application pools to use the ASP.NET 4 version of the application pool:

Open a command line and execute the following command  %windir%\Microsoft.NET\Framework\v4.0.21006\aspnet_regiis.exe -i

The SafeGuard Enterprise Server web site should display correctly now.



If you need more information or guidance, then please contact technical support.

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