Working with Sophos Mobile Control and Microsoft Exchange ActiveSync (EAS)

  • Article ID: 116908
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  • Updated: 01 Dec 2014

Sophos Mobile Control can use defined Exchange ActiveSync settings under a Mobile Device Management profile (created with the Apple iPhone Configuration Utility) to allow iPhone and iPad devices to communicate directly with your Microsoft Exchange Server 2003/2007/2010 via Microsoft Exchange ActiveSync (EAS), enabling push email, calendar, contacts, and tasks. Exchange ActiveSync also provides users with access to the Global Address List (GAL), and provides administrators with passcode policy enforcement and remote wipe capabilities. 

If this profile is removed from the mobile device, all data (email, calendar items and contacts) introduced by the profile will also be removed.

iOS devices support the following versions of Microsoft Exchange:

  • Exchange ActiveSync (EAS) for Exchange Server 2003 Service Pack 2
  • Exchange ActiveSync (EAS) for Exchange Server 2007
  • Exchange Server 2007 policies and features require Service Pack 1
  • Exchange ActiveSync (EAS) for Exchange Server 2010

If your company currently enables Exchange ActiveSync, you have the necessary services in place to support iPhone and iPad—no additional 
configuration is required


What To Do

Articles on Exchange ActiveSync Setup can be found on the Apple website

This article explains how to setup an Exchange ActiveSync account on your iPhone, iPad 
Setting up Exchange ActiveSync

This article explains the key steps for setting up a corporate mail server which can be accessed by an iOS device 
Setting up a corporate email server

For further information on Microsoft Exchange ActiveSync (EAS) interacting with iOS devices please visit the Apple Enterprise iOS resources

If you need more information or guidance, then please contact technical support.

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