This feature is not included with your license: Enterprise Console

  • Article ID: 116710
  • Updated: 19 Nov 2013


When attempting to configure any of the following policies:

  • Patch
  • Web control
  • Full disk encryption
  • Application control
  • Data control
  • Device control

you see the following information message:

This feature is not included with your license.

First seen in
Enterprise Console 5.1.0 


The credentials configured in your Sophos Update Manager do not license you for the policy you have selected. 

Enterprise Console allows you to view all policies regardless of license to enable you to preview all policies before purchasing additional add-ons. 

What To Do

For further information on which features are included under which license see article 111179

For pricing and purchasing information please see Sophos Endpoint Protection - Pricing & Editions.  

The error may still occur even after you have changed your credentials to new ones that do include the feature/policy that you are trying to configure.  To resolve this issue ensure that Sophos Update Manager (SUM) has completed a successful update with the new subscription and then restart Enterprise Console.

If you need more information or guidance, then please contact technical support.

Rate this article

Very poor Excellent