INGFP Users: Where to find username, password and computer name

  • Article ID: 116278
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  • Updated: 11 Feb 2016

This article is specifically for ING users, to help them find this information before installing SafeGuard. 

Where to find username, password and computer name:

  • Windows XP: click Start | Run, type cmd and press enter.
  • Windows 7: click Start, type cmd and press enter.
Username: The name listed on the command prompt after C:\Documents and Settings\, for Windows XP, or C:\Users\, for Windows 7, is your username.

Computer name: type hostname and press enter.

Password: To ensure you know your password you must log off and log back on without restarting the computer.

If you do not have a password you can press ctrl+alt+delete while logged in, and click 'Change password' to create a password, (or change it).

If you need more information or guidance, then please contact technical support.

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