The server threw an exception 0x80010105 when trying to discover new computers

  • Article ID: 114441
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  • Updated: 05 Apr 2013


When selecting 'Find computers' or 'Discover computers' - the naming convention depends on the version of the console, and then choosing one of the find options, the following error is displayed:

The server threw an exception.
----- [outer exception] -----
-- error: 0x80010105
-- facility: Remote Procedure Call (COM)

at void __cdecl CComputerDiscoveryDlg::DisplayNoDomainsError(long,struct HWND__ *)
at 2
at bool __cdecl GetActiveDirectoryDomains(struct IEEComputerSearch *,wchar_t *,wchar_t *,unsigned long &,wchar_t **&)
at __w64 long __thiscall ComputerDiscoveryAgentBase::DiscoverSomeComputers(void)
at __w64 long __thiscall CMainFrame::OnActionDiscoverSomeComputers(unsigned short,unsigned short,struct HWND__ *,int &)
at int __cdecl Run(int,enum bl::ConsoleType::Type)
at int __stdcall wWinMain(struct HINSTANCE__ *,struct HINSTANCE__ *,wchar_t *,int)

First seen in
Enterprise Console 4.7.1

What To Do

  1. Close the console.
  2. Open the Windows services ('Start' | 'Run' | type: services.msc press 'Enter').
  3. Restart the 'Sophos Management Service'.
  4. Re-open the console.
  5. Select 'Find computers' or 'Discover computers' in the console to check the issue is resolved.

If you need more information or guidance, then please contact technical support.

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