Enterprise Console crashes with unexpected error when editing a new HTTP or UNC path

  • Article ID: 111287
  • Updated: 01 Jul 2010

After creating a new source path in Enterprise Console, you see an 'Unexpected error' and Enterprise Console closes.

Known to apply to the following Sophos product(s) and version(s)
Enterprise Console 4.5.0

What To Do

This issue occurs only when you choose to edit an Update source that you have just created.

To avoid the issue, or prevent it happening again, after adding a new update source:

  1. Click OK to close the Add Source dialog, and then close the Update Manager completely.
  2. Open the Update Manager and then select the newly-added source and click 'Edit'.

If you need more information or guidance, then please contact technical support.

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