SafeGuard products: How to gather hardware information for the POA configuration file

  • Article ID: 110285
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  • Updated: 17 Sep 2015

How to gather hardware information for the POA settings generator.

Known to apply to the following Sophos product(s) and version(s)
SafeGuard Enterprise Device Encryption as of version 5.60

What To Do

SafeGuard Hardware Information Tool (SGNHWinfo.exe) can be used to gather hardware specific information for the SafeGuard Device Encryption POA configuration file and troubleshooting.

It can be found on a SafeGuard Enterprise Client in the installation folder: C:\Program Files (x86)\Sophos\SafeGuard Enterprise\Client\SGNHWInfo.exe

or can be downloaded via the following link: (includes documentation on how to use the tool)

This document applies to the following Sophos products:
SafeGuard Enterprise 5.6x, 6.x, 7.x
SafeGuard Easy 5.6x, 6.x
Sophos SafeGuard Disk Encryption 5.6x


If you need more information or guidance, then please contact technical support.

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