SafeGuard Enterprise: Pre-requisites for promoting a User to become an MSO

  • Article ID: 109473
  • Updated: 26 May 2016

Pre-requisites for promoting a User to become an MSO

Known to apply to the following Sophos product(s) and version(s)
SafeGuard Management Center / Local Policy Editor

Operating systems
All supported Operating Systems

What To Do

A user must have a valid .cer and a valid .p12 file to become an MSO.

The following should be checked:

  • an SGN User exists who can already authenticate the POA of a computer.
  • the files are stored in the AD and need to be imported. This would normally require the SO to logon with Token/SC to the SafeGuard Enterprise Management Center

NOTE: The VBS script included in the product CD to create a certificate cannot be used to create the certificate for an SO since it does not generate any p12 file.

If you need more information or guidance, then please contact technical support.

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