Changing the communication port between a SafeGuard Enterprise client and server

  • Article ID: 108648
  • Updated: 26 Aug 2015

How to change the communication port between SafeGuard Enterprise client and SafeGuard Enterprise server.

Known to apply to the following Sophos product(s) and version(s)
SafeGuard Enterprise Server
SafeGuard Device Encryption

Operating systems
All supported operating systems

What To Do

The SafeGuard Enterprise server is registered in the SafeGuard Enterprise database (e.g. as SGMSRV). By default the SGNSRV website is configured to use port 80
A ClientConfig.msi is created and installed on the client machine(s). The client machine can communicate with the server.

To customize the port the following changes have to be made:

  1. Reconfigure the SGNSRV website on the IIS Server to a different port (e.g. 8080).
    Caution: Client machines will now no longer have a connection to the server.
  2. Register the SGN server again in the Management Center, using the same machine certificate. Add the port information after the Server name.
  3. You must now create a new client configuration package for this server and deploy it to the clients.


    This KBA must not be applied when OS X clients are managed in this environment. The resulting client config file would not work with OS X clients.

If you need more information or guidance, then please contact technical support.

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