SafeGuard LAN Crypt Administration: While creating a user certificate an error message is displayed, 'Error while writing keyfile or keyfile password'

  • Article ID: 107825
  • Updated: 02 Oct 2014

When the Security Officer tries to assign a certificate to a user an error is displayed,

Error while writing keyfile or keyfile password. Please check settings for output path and logfile

This error indicates that the Security Officer (SO) does not have sufficient rights for the defined directory in which the P12 file or the password logfile ( P12pwlog.csv) should be created.

All supported versions of SafeGuard LAN Crypt Administration.

Client OS
All supported operating systems

What to do

To solve this behaviour assign the Seurity Officer read and write access to the defined directory .

Hint: The defined directory can be found in LAN Crypt Administration | Central Settings | Properties | Directories

If you need more information or guidance, then please contact technical support.

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