How to test the communication between the SafeGuard Enterprise server and the database.
Known to apply to the following Sophos product(s) and version(s)
SafeGuard Enterprise Server
All supported Operating Systems
What To Do
To test the communication between the SafeGuard Enterprise Server (running on the IIS Server) and the Database do the following:
- Open the IIS Manager
- Select the SGNSRV web site.
- Click with the right-hand mouse button on SGNSRV and select Browse.
- Click on the "Check Connection" link.
- Click on Invoke button to test the connection The connection test has succeeded if you see the following system output:
Analyzing client-server communication issues in SafeGuard Enterprise