Recommended vendor exclusions for use with Sophos products (Windows)

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  • Mis à jour : 10 avr. 2015

This article provides information on Anti-Virus exclusions for third-party applications as recommended by the vendor.  It also provides information relating to errors caused by incorrectly set exclusions.


  • In Sophos Cloud it is possible to configure automatic exclusions for a number of applications, for more information see article 121461.
  • Sophos Technical Support does not hold a list of vendor-specific exclusions for third party applications or computer roles. We recommend you contact the particular software vendor for the most precise list.
  • If required, Sophos Technical Support is able to support you in implementing the recommended exclusions provided by the application's vendor.

Applies to the following Sophos product(s) and version(s)
Sophos Anti-Virus for Windows 2000+

Vendor Product Link
Windows (general/multiple products) Windows Anti-Virus Exclusion List (en-US)
Active Directory (Domain Controller, Windows 2003) Active Directory Directory Service Product Operations Guide
Active Directory (Domain Controller, Windows 2008) Active Directory Directory Service Product Operations Guide
Hyper-V Virtual machines are missing in the Hyper-V Manager Console or when you create or start a virtual machine, you receive one of the following error codes: "0x800704C8", "0x80070037" or "0x800703E3"
Exchange 20031 Overview of Exchange Server 2003 and antivirus software
Exchange 20071 File-Level Antivirus Scanning on Exchange 2007
Exchange 20101 File-Level Antivirus Scanning on Exchange 2010
Exchange 20131 Anti-Virus Software in the Operating System on Exchange Servers
SQL Server How to choose antivirus software to run on computers that are running SQL Server
Internet Information Services (IIS) A 0-byte file may be returned when compression is enabled on a server that is running IIS
Antivirus software may cause IIS to stop unexpectedly
Cluster services See Endpoint Security and Control and cluster servers
Antivirus software that is not cluster-aware may cause problems with Cluster Services
SharePoint/Team Services Certain folders may have to be excluded from antivirus scanning when you use a file-level antivirus program in SharePoint
Random errors may occur when antivirus software scans Microsoft Web Storage System in SharePoint Portal Server 2001 and in SharePoint Portal Server 2003
Microsoft's Position on Antivirus Solutions for Microsoft SharePoint Portal Server
Windows Server Update Services (WSUS) Multiple symptoms occur if an antivirus scan occurs while the file or the file is copied
Microsoft Forefront
Virus scanning recommendations for Enterprise computers that are running currently supported versions of Windows
Data Protection Manager Configuring Antivirus Software
Presentation Server/XenApp
Citrix Guidelines for Antivirus Software Configuration
EdgeSight Agent
Required Antivirus Software Configuration for the EdgeSight Agent
Oracle  Database management system No information found externally. The extensions below are suggested examples only.
Description Extension
Archive log .arc
Control files .ctl
Database file .dbf
Online Redo Log .log
Novell ZENworks Configuration Management
Recommended ZCM Anti-Virus Exclusions
IBM Domino mail server
Recommendations for exclusions when running Operating System Antivirus.
M86 Security
MailMarshal SMTP
MailMarshal Exchange
INFO: What directories need to be excluded from resident virus scanning and regular backups?
Synergy Networks
Sage Configuring anti-virus software

1Sophos Anti-Virus on-access scanning should be temporarily disabled when updating Microsoft Exchange.

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