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Registration and Setup
How to activate and register the XG Firewall and complete the setup wizard.
How to Avoid RDP Brute Force Attacks
Protect against techniques used in SamSam ransomware
What's New in v17.5
How to make the most of the new features in the v17.5 release
Setting up an Application Control Policy
How to set up a custom application filtering policy.
Resetting a Forgotten Admin Password
If you have forgotten the only admin password set on your XG Firewall, follow the steps in this video to reset the password back to the factory default.
High Availability Licensing FAQ
Frequently asked questions on High Availability (HA) licensing.
Getting started overview video
See how to setup and register your new XG Firewall with the startup wizard
Adding and Configuring Interfaces
This demonstration walks through the process of configuring a new interface on the Sophos XG Firewall
Adding and Removing Groups
This video demonstrates adding and removing individual groups on the Sophos XG Firewall
Adding and Removing Users
This video demonstrates adding and removing individual users on the Sophos XG Firewall
Configuring Advanced Threat Protection
This demonstration walks through the process of configuring Advanced Threat Protection on the Sophos XG Firewall
Defining a Network
This video demonstrates the process of defining a network on the Sophos XG Firewall
Defining a Service
This video demonstrates the process of defining a service on the Sophos XG Firewall
Setting up and Configuring IPS
This demo will help you understand how to configure Intrusion Prevention in order to protect against threats
Setting up DNS
This video walks you through the process of configuring DNS on the Sophos XG Firewall
Creating your Sophos ID
You need a SophosID to register your product and get help when you need it.
Getting started guides
Select your product version then get your guide
XG Firewall Licensing Guide
The definitive guide to licensing XG Firewall, including Getting Started, Renewals, Upgrades and Replacements
Control Center and Navigation
How to utilize the Control Center and navigation menus to find what you need on the XG Firewall.
Licensing and Trials
How to manage the licensing, and activate trials both on the Firewall and through your MySophos ID.
Firmware Update and Roll-back
How to update your XG Firewall firmware or roll-back to a previous firmware version if necessary.
Password and Device Access
How to change the admin password and manage access to services.
Backup and Restore
How to backup and restore an XG Firewall configuration
Sandstorm
How to activate Sophos Sandstorm sandboxing and monitor the protection it provides.
Adding and Modifying Firewall Rules
How to manage policies in XG Firewall
Reporting
A PDF guide to reporting in XG Firewall
Onboarding a Firewall to Sophos Central Firewall Manager (CFM)
Sophos Partners can on-board a customer firewall into Sophos Central Firewall Manager for centralized management.
Configure Active-Passive HA
How to configure Active-Passive High-Availability
Configure Active-Active HA
How to configure Active-Active High-Availability
Disable High Availability (HA)
In this video we show how to disable High-Availability.
Activation and Registration Error Messages
An explanation of common activation and registration error messages
Initial Setup Community Forum
The community forum for discussions on getting started with XG Firewall
Airgap Deployment
This video demonstrates the steps for managing the licenses and pattern updates on XG Firewall when deployed in an Airgap network. Category: Getting Started
XG Firewall Registration with Sophos Central
This video demonstrates how to register an XG Firewall device to your Sophos Central account to enable Synchronized Security or Sophos Central Management.
Firewall Rule Grouping
This video walks through the grouping process for firewall rules.
Creating New Zones
How to use zones, interfaces and setup basic network policies.
Interface Bridging
This video shows you how to bridge two interfaces together so that a single network can be split over two interfaces
NAT Setup
This video walks through the process of configuring NAT on the Sophos XG Firewall
DHCP Configuration
How to setup and utilize DHCP Services.
Integrated Wireless Access Point
How to configure the wireless access points in XG Series models with integrated WiFi.
Connection List
How to use the connection list to monitor current network connections on the Firewall.
Cisco IPSec VPN Client
How to setup IPsec VPN Client access on the XG Firewall and configure the client on an iPhone.
Setting up an IPSEC Site-to-Site VPN
How to setup a site-to-site IPsec VPN tunnel between an XG Firewall and Sophos UTM 9 device using pre-shared key.
Setting up and Configuring Wireless Networks
How to configure wireless networks and how to add an external wireless access point.
Setting up Remote User Access
How to setup remote VPN access using SSL on both the XG Firewall and the client.
Adding a RED Device
How to add a RED device.
Creating a Site-to-Site IPSec VPN tunnel Using Digital Certificates
How to create a site-to-site IPSec VPN tunnel using digital certificates.
Site to Site IPsec VPN PreShared Keys XG-XG
How to setup an IPSec Site-to-Site VPN tunnel between two XG Firewall devices.
Establish Site-to-Site VPN Connection using Digital Certificates
PDF Guide for establishing Site-to-Site VPN Connections using Digital Certificates
Establish Site-to-Site VPN Connection using Preshared Key
PDF Guide for establishing Site-to-Site VPN Connections using Preshared Key
Establish Site-to-Site VPN Connection using RSA Keys
PDF Guide for establishing Site-to-Site VPN Connections using RSA Keys
Configure Site to Site IPsec Tunnel using Preshared Key between two Sophos XG Firewalls
PDF Guide for configuring Site to Site IPsec Tunnels using Preshared Keys between two Sophos XG Firewalls
Disable Telnet and HTTP behavior
PDF Guide for Disabling Telnet and HTTP Behavior
Understanding "Invalid Traffic" log entries
Sophos Connect VPN Client
This video walks through the process of configuring Sophos Connect VPN client that can be utilized by users for remote connections to XG Firewall.
Log Viewer Enhancements
This video covers the latest enhancements that have been introduced to the XG Firewall Log Viewer.
Captive Portal
In this video you'll see how to enable captive portal authentication.
Integration with Microsoft Active Directory (AD)
In this video we'll show how to integrate XG Firewall with Microsoft Active Directory.
Configure SF-OS to use AD Server for Authentication
PDF Guide for configuring SF-OS to use AD Server for authentication
Implement Single Sign-on using STAS
PDF Guide on how to implement Single Sign-On using STAS
Configure SF-OS to use RADIUS Server for Authentication
PDF Guide for configuring SF-OS to use RADIUS Server for authentication
Configure SF-OS to use LDAP Server for Authentication
PDF Guide for configuring SF-OS to use LDAP server for authentication
Configure OTP Token Automatically for Two-factor Authentication
PDF Guide for creating OTP Token Automatically for Two-Factor Authentication
Import Organizational Units and Groups from Active Directory
PDF Guide for importing Organizational Units and Groups from Active Directory
Clientless Single Sign-On in a Single Active Directory Domain Controller environment
Clientless single sign-on in a single active directory domain controller environment
Chromebook SSO
This video demonstrates how XG Firewall authenticates Chromebook users via the new SSO mechanism.
How to setup a custom application filtering policy.
Creating Web Application Filtering Rules
This video explains how to create Web Application policies and firewall rules for publicly accessible web servers located within an organization's network
Creating Web Protection Rules
This video helps you understand how to create and manage web protection rules, in order to control the content users are able to access over the web
Decrypt and Scan HTTPS
How to decrypt and scan HTTPS.
How to Setup Application Filter
PDF guide on how to setup application filter.
Blocked or restricted website
The circumstances under which Sophos will report that a website is blocked or has restricted access.
SafeSearch Enhancements
This video shows the enhancements to the SafeSearch options made in version 17.5 and the steps to configure it.
Web Policy Override
This video covers the process of configuring the web block page override feature.
Protect Internal Email Server - Legacy Mode
How to protect your internal email server - legacy mode
Protect Internal Email Server - MTA Mode
How to protect your internal email server - MTA mode
Protect Cloud-hosted Email Server - MTA Mode
How to protect your cloud-hosted email server - MTA mode
Sender Policy Framework (SPF) Record Check
This video walks through the process of enabling SPF record checks on XG Firewall for email spoof prevention.
How to establish a Site-to-Site IPsec VPN to Microsoft Azure
Reference architecture on Azure with dual NIC
How to deploy high availability (HA) in Microsoft Azure
How to activate Synchronized Security
How to enable your Sophos XG Firewall to connect with Sophos Central in order to activate synchronized security
Lateral Movement Protection
This video shows how XG Firewall and Synchronized Security can prevent infected machines from communicating with other machines on the same network with the help of Lateral Movement Protection.
Synchronized User ID
This video demonstrates how XG firewall authenticates domain users via Synchronized User ID’s transparent SSO mechanism.
SFP/SFP+/QSPF+ Third-Party Transceiver Compatibility List
The definitive list of third-party transceiver compatibility
Known Issues List
Known issues list
Backup-restore compatibility check
How to do a quick XG Firewall backup-restore appliance compatibility check.
Cyberoam to XG Discussion Forum
Community discussion forum
Cyberoam Customer FAQ
Frequently asked questions for Cyberoam customers on XG Firewall customers
Cyberoam to XG Migration Guide
PDF guide on migrating from Cyberoam to XG
Cyberoam NG and iA License Migration FAQ
Frequently asked questions on the migration of Cyberoam NG and iA licenses
SG License Migration FAQ
Frequently asked questions on the migration of SG licenses
Sophos UTM to XG Forum
The community forum for discussions on migrating from Sophos UTM to XG Firewall
Migrating your Sophos UTM or Cyberoam license to XG
This article lists the licenses and the associated components that you will receive when you migrate your existing Sophos or Cyberoam product and license directly to the Sophos XG Firewall.
Frequently asked questions on High Availability (HA) licensing
New Registration FAQ
Frequently asked questions on registering an XG Firewall
Activating XG license keys FAQ
Frequently asked questions
SG, NG, and iA License Migration FAQ
Frequently asked questions on the migration of SG, Cyberoam NG, and iA licenses
Cyberoam customer FAQ
Frequently asked questions for Cyberoam customers
License Transfer
Information on transferring XG Firewall licenses
License transfer after RMA
Information on transferring XG Firewall licenses after RMA
Licensing Community Forum
The community forum for XG Firewall licensing discussions
Supported Software Versions
Supported software versions for Sophos network hardware
Retirement Calendar
Retirement calendar for Sophos XG Firewall and Sohos UTM
Lifecycle Policy
Sophos XG Firewall lifecycle policy
Determining the Revision Number of your Hardware
How to determine the revision number of your hardware
Release Notes
XG Firewall release notes
Regulatory Compliance Documents
Regulatory compliance documents
Check out our product forums where you can browse a variety of topics, post questions, and get solutions for our entire range of Sophos products.
Discussion Forums
Advisory Articles
Product Information