Affected Operating Systems
Please follow the instructions for removing Trojans.
The name Troj/Clagge-Gen is used where a file belongs to a particular family of Trojans, but the variant is not separately identified. Sophos's proactive protection technology will identify such files as a -Gen variant.
Ensure that you are using the most recent IDE files, as more precise detection could now be available. If necessary
- Please send us a sample to assist in improving our technology.
- Use the instructions for removing generically detected files to delete the file from your computer.
- If you require further assistance with disinfection, contact support.