Bogus Citibank/HSBC email

Category: Scam Discovered On: 10 Nov 2003
Type: scamUpdated On: 08 Jun 2006


Some online banking customers have been receiving emails claiming to be from Citibank, asking users to confirm their email address by entering their account details and confidential security number.

The link contained inside the emails may at first glance appear to be legitimate, but it is a scam to steal users' account details and potentially gain illegal access to accounts.

A typical version of the email follows:

Subject: Citibank E-mail Verification

Dear HSBC Bank Member,

This email was sent by the HSBC server to verify your e-mail address. You must complete this process by clicking on the link below and entering in the small window your HSBC User ID, Date of Birth and Security Number. This is done for your protection --- because some of our members no longer have access to their email addresses and we must verify it.

To verify your e-mail address and access your bank account, click on the link below. If nothing happens when you click on the link, copy and paste the link into the address bar of your web browser.

<URL removed>

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