Some online banking customers have been receiving emails claiming
to be from Citibank, asking users to confirm their email address
by entering their account details and confidential PIN.
The link contained inside the emails may at first glance appear to
be legitimate, but it is a scam to steal users' account details and
potentially gain illegal access to accounts.
A typical version of the email follows:
Subject: Halifax E-mail Verification
Dear Citibank Member,
This email was sent by the Citibank server to verify your e-mail
address. You must complete this process by clicking on the link
below and entering in the small window your Citibank ATM/Debit
Card number and PIN that you use on ATM.
This is done for your protection -w- because some of
our members no longer have access to their email addresses and
we must verify it.
To verify your e-mail address and access your bank account,
click on the link below. If nothing happens when you click on the
link (or if you use AOL), copy and paste the link into
the address bar of your web browser.
Another version of this scam reads as follows:
Subject: Please verify your Halifax Online account!
Dear valued Halifax Online Customer!
As part of our continuing commitment to
protect your account and to reduce the instance
of fraud on our website, we are undertaking a
period review of our member accounts. You are
requested to visit our site by following the link
given below. This is required for us to continue
to offer you a safe and risk free environment to
send and receive money online, and maintain the
Halifax Online Experience. Thank you.