Bogus Citibank/Halifax email

Category: Scam Discovered On: 04 Nov 2003
Type: scamUpdated On: 08 Jun 2006


Some online banking customers have been receiving emails claiming to be from Citibank, asking users to confirm their email address by entering their account details and confidential PIN.

The link contained inside the emails may at first glance appear to be legitimate, but it is a scam to steal users' account details and potentially gain illegal access to accounts.

A typical version of the email follows:

Subject: Halifax E-mail Verification

Dear Citibank Member,

This email was sent by the Citibank server to verify your e-mail address. You must complete this process by clicking on the link below and entering in the small window your Citibank ATM/Debit Card number and PIN that you use on ATM. This is done for your protection -w- because some of our members no longer have access to their email addresses and we must verify it.

To verify your e-mail address and access your bank account, click on the link below. If nothing happens when you click on the link (or if you use AOL), copy and paste the link into the address bar of your web browser.

<URL removed>

Another version of this scam reads as follows:

Subject: Please verify your Halifax Online account!

Dear valued Halifax Online Customer!

As part of our continuing commitment to protect your account and to reduce the instance of fraud on our website, we are undertaking a period review of our member accounts. You are requested to visit our site by following the link given below. This is required for us to continue to offer you a safe and risk free environment to send and receive money online, and maintain the Halifax Online Experience. Thank you.

<url removed>

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