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Information on Windows Log Files for Endpoint Security and Control
29 Mar 2017

How to edit the updating configuration of a managed endpoint
14 Feb 2017

How to configure specific MIME types for a Web CID in IIS 7.0/8.0
07 Dec 2016

What is the SophosSAU account?
24 Nov 2016

Sophos AutoUpdate: significant files and registry entries
07 Nov 2016

An endpoint computer fails to update ('Could not contact server')
07 Oct 2016

'Download of products from server Sophos skipped due to minimum interval restriction'
13 May 2016

How to set a new obfuscated SophosSAUhostname (Sophos AutoUpdate impersonation account) password
06 May 2016

Sophos AutoUpdate installation fails with error 0x80041f09
04 Apr 2016

Sophos AutoUpdate alert - Sophos AutoUpdate is configured incorrectly
04 Apr 2016

How to check that Endpoint Security and Control is up to date on computers not reporting to a central console
10 Feb 2016

Sophos AutoUpdate fails to download files reporting a 'Checksum error'
14 Jan 2016

Endpoint Clients fail to update from a Central Installation Directory (CID) when the password for the SophosUpdateMgr account contains special characters
10 Nov 2015

Sophos Anti-Virus custom action install log shows the message: Failed to grab execution mutex. System error 258.
08 Oct 2015

How to configure managed computers to update from Sophos when necessary
09 Sep 2015

How to configure Sophos AutoUpdate settings on a standalone (single) computer
09 Sep 2015

Manually creating an AutoUpdate account
03 Sep 2015

Sophos Anti-Virus for Windows: configuring automatic updating
13 Aug 2015

How to create or edit an update schedule
08 Jun 2015

Sophos Anti-Virus for Windows 2000+: Sophos AutoUpdate Error 3051
18 May 2015

Error: 0000006f Could not find a source for updated package PureMessageSpamRules
13 Jan 2015

Useful tips for reading the ALUpdate.log file to begin troubleshooting updating problems and installation problems on a client
10 Oct 2014

Warning 25010 or Error 25010 when trying to uninstall or update the Sophos endpoint software
15 Aug 2014

Sophos AutoUpdate -- Error 1303.The installer has insufficient privileges to access this directory
15 Aug 2014

Remote Management System (RMS) version 4 fails to install on Windows 2000
08 Aug 2014

Disable Sophos AutoUpdate from running on start up
07 Aug 2014

Failed to update product ID information: Invalid manifest
05 Jun 2014

There was a problem while establishing a connection to the server. Windows API call returned error 1329
29 May 2014

An error occurred while running the custom action 'UpdateProductInfo'
21 May 2014

Endpoints fail to update after adding XML configuration or custom files to the update location (CID) Authentication failed error 00000067
15 May 2014

Location Roaming: Frequently Asked Questions
13 May 2014

Using Internet Information Services (IIS) 6.0 with Sophos programs
09 May 2014

Endpoint Security and Control: Sophos shield missing
09 May 2014

Standalone installation is not updating
15 Jan 2014

Registry keys remaining following the removal of Sophos AutoUpdate
09 Jan 2014

Sophos Anti-Virus for Windows 2000+: standalone computer fails to update
27 Dec 2013

Installation of Sophos Encryption Agent fails
25 Nov 2013

Sophos_autoupdate1.dir folder fills up with Sophos files
18 Sep 2013

Sophos Anti-Virus: installation of package failed because of error during package decoding
18 Sep 2013

Updating fails with error '00000070' and 'A Windows API call returned error 1385'
17 Jul 2013

Windows welcome/log screen only shows the Sophos_SAU... account after installing Sophos endpoint security software
09 Jul 2013

Sophos Anti-Virus for Windows 2000+: upgrade or installation fails with a white-cross on a red-circle on shield and error in ALC.LOG
12 Mar 2013

Sophos Anti-Virus for Windows 2000+: Scheduled updates are not working for the Sophos client
11 Mar 2013

How to configure the Location Roaming port in Sophos AutoUpdate
12 Jun 2012

Endpoint Security and Control clients that connect to a proxy server using WDigest authentication are not downloading updates from Sophos
09 Jan 2012

Error message "Synchronisation of local files with server failed."
05 Nov 2011

Configure Updating and View Updating Log not showing in Endpoint Security and Control front screen
03 Oct 2011

Sophos Endpoint Security and Control: error [VE_BADCERT]:7 or [0x00000017] when installing Sophos Anti-Virus
16 Jun 2011

Sophos security software: updates are failing and the Domain Controller reports Security Event 529
28 Feb 2011