Sophos Anti-Virus for Mac OS X: local installation fails to update

  • Article ID: 57570
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  • Updated: 20 Jun 2013

This article is relevant to Sophos Anti-Virus for Mac OS X version 8 only


If you have Sophos Anti-Virus installed and configured in the following way, the local installation of Sophos Anti-Virus fails to update:

  • Sophos Anti-Virus is installed on the same computer as Sophos Update Manager (SUM).
  • The Sophos Anti-Virus updating policy configured through SUM, is set to update from the distribution point via an afp (Apple Filing Protocol) share.

First seen in
Sophos Anti-Virus for Mac OS X

What To Do

Manually set the updating policy to file:///<volume-name>/Sophos Anti-Virus/ESOSX as described in the Sophos Anti-Virus for Mac OS X Network Startup Guide.

If you need more information or guidance, then please contact technical support.

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