If Remote Management System version 4 is installed on a Windows 2000 computer the following errors will be observed:
At the client:
The procedure entry point EncodePointer could not be located in the dynamic link library KERNEL32.DLL
In Enterprise Console, you see the following error message against the computer as returned by Sophos AutoUpdate:
00000067 - Failed to install RMSNT: Error code 8007007f
First seen in
Sophos Anti-Virus for Windows 2000+
Remote Management System (RMS) version 4 is not supported on Windows 2000.
What To Do
You should subscribe to an alternative version of Sophos Anti-Virus which includes RMS version 3. For more information see article 121111.